PERMANENT WORK FROM HOME Growth Operations Analytics - Incentives Management

Industry Category	Sciences	Position	Actuarial / Statistics
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-26	Valid Until	Long-term validity

hy we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $500B industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

Available nationwide in all 3,143 U.S. counties70 million projects started on ThumbtackMore than 4 million customers in the last 12 monthsPros earn billions on our platformMore than 8 million 5-star reviews for our stellar pros 1000+ employees and $3.2 billion valuation (June, 2021)The Growth Operations Team

Growth Operations is the backbone of the growth for Thumbtack. We are a highly cross-functional team of passionate, strategic and analytical leaders. We are accountable for go-to-market tooling strategies, operational excellence, new process design and incentives. Our team delivers innovation through strategic thought leadership, utilizing best practices, analytical rigor, and excellence in project management.

about this Role

This role will report directly to the Sr. Manager of Growth Operations in a supporting role in the successful delivery of the incentive compensation program across our Sales and Success teams. The position works alongside other members of the Growth Operations team to address commission changes and inquiries. They will validate and compile commission data in preparation for payroll processing. They will act as the front-line for our employees to provide commission support.

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

1+ years SQL experience1+ years experience of progressive compensation experience with increasing levels of responsibilityStrong data analysis skills with the ability to define problems, collect data, draw valid conclusions, and recommend and implement solutionsMust be capable of balancing multiple priorities in various work areasDetail-oriented and strong customer service mind-set with project management experiencePrevious experience using Big Query, Tableau (or equiv.) and CRM (Salesforce) strongly preferred. Proficient in G-Sheets (pivot tables, formula and calculations).Nice-to-Have QualificationsPrior implementation/administration experience in compensation management tool (Xactly, Anaplan, CaptivateIQ)Familiarity with SOX (Sarbanes–Oxley Act of 2002)

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines*. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries. We always prioritize the health and safety of our employees. Currently, participation in these events and Thumbtack library use are optional. Both require employees to be fully vaccinated.

#LI-Remote

Who we areThumbtack connects millions of people in the US with local professionals for their projects. With almost 1,000 different services to choose from, you’ll find pretty much anyone you’re looking to hire. A contractor to remodel your kitchen. A tutor to teach you French. A dog trainer to save your furniture from puppy accidents. An officiant, florist, caterer (and every other vendor you might need) for your perfect wedding.We’ve officially opened our first global office in the Philippines in 2019 and we’ve been growing ever since. If joining one of Silicon Valley’s top tech startup companies and being part of an awesome team in the Philippines sound like a good career move for you, then come check out these job roles we’re hiring for.Our missionThumbtack helps everyone do life’s work with joy and purpose. Everything we do is guided by this mission. We hire and nurture the best talent. And we reward those who are passionate about building the destination to find the right pros to get anything done.