Responsibilities
Assists business units in determining reporting needsMaintains databa
ses and updat
es as neededData analysis skills to co
nduct analysis and deliver recommendations to the team and customer.Data mining and presentation of findings of data in line with the program objectives using databa
ses.Identify opportunities to use data to drive enhanced business decision-making and promote an insight-driven culture.Develop datasets, data recipes, and dashboard for data visualizations, Trending, and benchmarking of datasets.Prepare weekly, monthly, quarterly or annual reports for both internal and external clients.Analyzes trends, causes and variances and creates and distributes routine reportsRespond to inquiries, receive and share information with peers, functio
nal group, staff and management within and outside departmentsDevelop new reporting processes or templates while managing ad hoc and recurring reports using internal business intelligence tools.Improve or enhance existing reporting processes and templates.Perform other duties which may be required by management from time to time.
Qualifications
At least 1-year working experience as a Reports Analyst or related field.Experience in analyzing data to draw business-relevant co
nclusions and in data visualization techniques and tools.Advanced skills in Microsoft Excel, PowerPoint, Access & Google Docs.Exceptio
nally analytical and co
nceptual thinking skills.Excellent docu
mentation skills.Experience creating detailed reports and giving presentations.Track record of following through on commitments.Excellent planning, organizational, and time management skills.Has experience in Salesforce tool/Has Salesforce background.Must be willing to work on Night Shift schedule, overtime and during PH holidays.Amenable to work in Alabang, Muntinlupa when work-in-office resumes.
Personiv is a trusted outsourcing provider with a 30-year track record of innovating solutions. Our goal is to provide an adaptive talent workforce to amplify team productivity. From repetitive tasks to specialized skills, Personiv productivity professionals boost efficiency and profitability for the companies we serve.MissionTo build partnerships with companies who want cost-effective solutions to improve productivity and profitability.VisionWe believe talent is the solution to all business challenges and on-demand access to talent is the ultimate competitive advantage for businesses who need the flexibility, efficiencies and scale outsourcing provides.What Makes Us, UsEfficiency - Efficiency is ultimately what we deliver to clients both in terms of the ease with which we help companies leverage our outsource services and the cost-savings they get because of it. Quality - For us, quality begins and ends with our people. We work to recruit and retain best talent so that we can deliver top-notch solutions for our clients, and our ability to consistently deliver high-quality work in both core and new lines of business. Ingenuity - One of our greatest strengths is our ability to evolve and adapt to capitalize on new opportunities. We embrace change, explore possibilities, and never close the door on an idea or line of business without first understanding how it can impact our business and long-term vision for success. Pride - We take pride in our people and they take pride in us as a company. Ultimately, we work at the discretion of our clients, but take great satisfaction in the opportunities and environment we provide to our employees. We are passionate not only for our work but also for the culture and success of Personiv as a company. Service - One of the key differentiators for us at Personiv is our flexibility and versatility. By working with our clients, to create custom solutions for their business, we not only help them address their current challenges, but also lay the foundation for a long-term relationship. Confidence - With over 30 years of experience in the BPO space, we have an extensive history of working with our clients to help them meet the evolving needs and requirements of their business. Buukt from this rich history is the belief that we can find and deliver the specific talent companies need, regardless of industry.