Duties and Responsibilities:
SEO Reporting - enter data into pre-defined Google Sheets templates on a weekly basisCompetitor Co
ntent Gap Analysis - run one report per day, per brand, from a pre-selec
ted list of websitesSEO Briefs - enter data from multiple sources into a pre-defined template to be used by either internal or freelance writersTechnical SEO Errors - manually implement pre-defined recommendations in Wordpress to resolve issues at the page-levelPrimary Keyword Mismatch in On-Page Elements - Identify when the primary keyword for a page that generates the most impressions does not appear in the page title, the me
ta des
cription, or the h1 for pages on our websitesQuality Orientation - accomplish tasks by co
nsidering all areas involved, no matter how small; showing co
ncern for all aspects of the job; accurately checking processes and tasks with strict attention to detail.
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SYKES is now part of Sitel Group.As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.