As a Web Content Publisher, you’ll be moving our content from words on a Google Doc and assets in a folder to live on our site. You’ll be primarily responsible for uploading content to our website across multiple web properties, paying close attention to technical, brand, SEO, and UX guidelines.
Responsibilities
Build co
ntent for our website, utilizing our proprietary in-house tech stack and HTMLIdentify, reviews, and docu
ment discrepancies or inaccuracies in the files used to upload our co
ntentHandles basic issues and problems autonomously, while referring more complex issues to co
ntent teams Self-QA your work: ensure all co
ntent you’ve uploaded adheres to technical and UX standards provided by project instructio
nsCommunicate gaps in our copy drafts: effectively communicate broken l
inks, out of stock products, or images provided that don’t adhere to our technical specifications
Qualifications & Requirements
You’re excited by, rather than daunted by, co
nsistent and recurrent workYou’re a methodical, checklist-type workerYou have a demo
nstrated ability to quickly master new software and systemsYou have intermediate to advanced experience in HTML You’re technologically savvy and have debugging, and problem-solving skillsYou aren’t afraid to ask questions and are an excellent written communicatorYou have a keen attention to detail and strive for accuracyYou’re goal and results-orientedFlexible schedules OK (daytime, evenings, or weekends)
SYKES is now part of Sitel Group.As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.