JOB SUMMARY:
Store Manager responsibilities include maintaining the store’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer service standards. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experience.
JOB RESPONSIBILITIES:
Coordinate daily front of the house and back of the restaurant operatio
nsDeliver superior service and maximize customer satisfactio
nRespond efficiently and accurately to customer complaintsRegularly review products quality and research new target customersOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulatio
nsManage restaurant’s good image and suggest ways to improve itCo
ntrol operatio
nal costs and identify measures to cut wasteCreate detailed reports on weekly, mo
nthly and annual revenues and expensesRecommend ways to reach a broader audienceTrain new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurants operatio
nsConduct yearly Managing Better Shift (MBS) e
valuation on Assistant ManagerCo
nduct quarterly store QA e
valuation FormCo
nduct Semi-annual store building e
valuation FormEnsure all permits are renewed and up to datePrepare store for the quarterly e
valuation of Wenphil and Wendy’s Internatio
nalMonitor store inventory
JOB REQUIREMENTS:
Candidate must at least a Bachelor’s/College DegreeMust have at least 3-5 years Hospitality or Fast Food Industry experience (Required)Strong leadership, motivatio
nal and people skillsMust have the ability to manage people on a busy operatio
nComfortable working in an emerging-growth company enviro
nmentOutstanding organizatio
nal abilities and attention to detailExecutes appropriate plans to resolve unfavorable trends and enhance sales.Passio
nate for career developmentWilling to be assigned in Marikina, Eastwood-