Renewal Specialist

Industry Category	Admin / Human Resources	Position	Clerical / Administrative Support
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-26	Valid Until	Long-term validity

Job Description:

Performs a proper hand-off to Renewal Manager for all renewals that requires client engagement/communication – negotiation, upsell/down sell, cancellation, etc.Ensures that all renewals are properly set for discount recapture based on MSAPerforms other administrative function as defined and delegated by the line managerWork hand in hand with Renewal Managers/SR Renewal Managers to help drive renewals

HARD REQUIREMENTS (Non-Negotiables):

At least 1 year of experience in renewals, sales or sales support2-year college degree or equivalent business experienceShould have above average communication skills; similar to CSR

PREFERRED REQUIREMENTS (negotiables)

Experience recording information in Salesforce or similar CRM system preferred (not required)Strong numeracy skills and competence with information management tools, including MS Excel, and Power BI