English Customer Service Representative

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Pasig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	19000-25000 PHP / Monthly
Updated Date	2022-09-25	Valid Until	Long-term validity

Applicant must be willing to TEMPORARY WORK FROM HOME and agree to work in Ortigas once the company requires.

Applicant Must be equipped with laptop/PC 5th Gen/8g Ram, has his/her own headset with mic, not a mobile headset and webcam(once employed entitled for telecommute reimbursement 1450 for 30days)

Applicant must have a stable internet not less than 20mbps.Speed test screenshot will be required, 

With 400usd Signing Bonus

Plus 100usd Monthly Retention Bonus upon Regularization(on top of the Package)

Account: In house Financial (Car Loan)

Customer Service Representative 

JOB RESPONSIBILITIES:

Obtain client information by answering and placing telephone calls, interviewing clients and third parties; verifying information.Update pertinent software system with data gathered from telephone calls, and notating the status / disposition of each call, as required by the context.Interact professionally on the phone and in writing.Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.Identify and escalate priority issues.Properly complete call logs.Maintain high levels of customer service.Properly care for and maintain communications equipment, reporting any problems encountered.

Qualifications:

Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's/College Degree in Business Studies/Administration/Management, Marketing, Art/Design/Creative Multimedia, Linguistics/Languages, Mass Communications or equivalent.At least 1 Year(s) of working experience in the related field is required for this position.Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.Excellent English communication skills (written and spoken)Good attention to detailPrevious Call Center experience is an advantageWilling to work at night and on shifting/weekend schedules

DIRECT HIRING NOW!Please call 696-7632 / or text 09178078658 for appointment.The highly aggressive and growth oriented team at Nowcom works on some of the most sophisticated automotive industry software applications for its customers across the United States. The leading edge technologies utilized at Nowcom provide ample excitement and growth potential in the field of software application development and testing for employees with the ambition to continuously improve their skills.COMPANY PROFILE:Nowcom is a member of the Hankey Group of companies (http://www.hankeygroup.com), headquartered in Los Angeles, California. The Hankey Group is comprised of seven operating companies with over 2,000 employees, which are on track to reach $4 Billion USD in assets by the end of 2014. Nowcom develops software solutions for the automotive industry, offering business critical technology to retail automobile dealerships across the United States, providing innovative business solutions in support of sales, finance, credit report processing, insurance and overall dealership management. In addition, Nowcom provides infrastructure support, custom software development and reporting throughout the Hankey Group of companies. Nowcom’s business solutions are currently used by over 12,000 customers. More details of the Nowcom success story can be found at http://www.nowcom.com/.Nowcom Corporation is a technology company, developing technology solutions for the automotive and financial services verticals. Nowcom is one of seven companies within The Hankey Group ($5.5 billion in assets) , based in Los Angeles, CA. The Hankey Group enables Nowcom to produce industry-leading technology, ranging from its flagship product DealerCenter (Dealer Management System) to developing the first of its kind, fully automated finance decision engine to sites like CarHarmony.com. Nowcom has the resources and the right people to bring relevant technology solutions to life that enable our customers to scale and thrive beyond expectations.