Job Title: GDS Consulting – Experienced Management Associate EY Global Delivery Services (GDS) Assurance practice supports global EY client–serving teams with their reviews across industry sectors, including financial services, manufacturing and technology, among others. Through the right multidisciplinary team of professionals with the sector knowledge and subject matter expertise, EY GDS Assurance enables EY client teams in over 30 countries to help world’s leading companies meet their audit requirements. The opportunityTo work as experience management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines. Your key responsibilitiesTo work as subject matter expert on resource management concepts and scheduling tools for multiple regions/industry/sector teams. Develop strong working relationships with GDS Service Delivery Managers/Seniors as well as with experience management/resource management teams onshore. The Senior Associate will be based in our Manila Office. Skills and attributes for successWork with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients.Proactively identify staffing challenges and provide customized scheduling solutions and ensure staffing guidelines are consistently followed within the resource management and Service Delivery teams.Optimize resource utilization through effective scheduling strategies and ensure that the resource schedules are timely and accurately updated on the scheduling tools.Training and development of EM associates as well as supervising and reviewing the execution of resource management and deployment procedures carried out by EY GDS Associates/advanced associates.Identifying and prioritizing opportunities for process improvement/re-engineering.Develop a strong business continuity framework for self and team. To qualify for the role, you must haveGraduates with 2-3 years of post-qualification experience, preferably on resource management, scheduling and staffing concepts.Exposure of short term and long-term resource planning would be an added advantage.Workforce/Resource Management professional with expertise in scheduling, staffing and resource planning concepts.Quick decision-making ability to accommodate real time staffing changes/requests.For internal movements within EYGraduates with min 1-2 years of post-qualification experience with at least 1 years with EY.Minimum rating on 3 in the last two appraisal cycles with no PIP/other performance challenges in the last 1 year. Ideally, you’ll also haveStrong execution skills with focus on meeting timelines and delivering highest quality service.Excellent verbal and written communication skills.Working knowledge of MS Excel, Word and PowerPoint.Excellent teaming and interpersonal skills.Strong time management and analytical skills.Stakeholder/client management experience.Positive attitude and ability to excel under tight timelines.Ability to identify staffing challenges and provide proactive solutions. What we look forWe look for high performers, who consistently deliver quality work while continually looking for ways to improve. We want you to have a clear sense of personal and professional accountability and know how to build relationships by doing the right thing. We look for people who demonstrate drive, vision and determination and are passionate about helping our clients achieve their goals. We want people who understand the challenges of working in a professional services environment and are focused on achieving and delivering the best for our clients.
