2022-09-25
IP Location 菲律宾 217| Industry Category | Services | Position | Customer Service |
| Recruitment Department | Number Of Recruits | several | |
| Work Location | All Cities | Nature Of Work | Full Time |
| Gender Requirements | Male | Marriage Requirement | No marital status restrictions |
| Education Level | College Diploma | Work Experience | No work experience restrictions |
| Age Requirement | Above 18 years old | Salary Package | Negotiable |
| Updated Date | 2022-09-25 | Valid Until | Long-term validity |
Due to the continued expansion of our business, we are seeking a full-time Client Experience Representative to join our winning team. If you are seeking an opportunity to develop and create cutting-edge solutions for our products and services, while being part of something extraordinary, then please apply!
The ideal candidate will be a knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the world.
Job Responsibilities
· Provide consultative support and solutions for all Cavista clients.
· Answer questions via phone and support ticketing center.
· Resolve problems and offer general assistance for the day-to-day operations of our various products.
· Partner effectively to provide quality support, while always upholding company values.
· Respond rapidly and provide prompt support to client concerns.
· Escalate unresolved matters and maintain ownership through to a timely resolution.
· Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services.
· Communicate with clients and research to diagnose inquiries.
· Manage database records and provide status reports on reported issues – all done with speed and professionalism.
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