2022-09-25
IP Location 菲律宾 76| Industry Category | Services | Position | Customer Service |
| Recruitment Department | Number Of Recruits | several | |
| Work Location | ilo - ilo Iloilo City | Nature Of Work | Full Time |
| Gender Requirements | Male | Marriage Requirement | No marital status restrictions |
| Education Level | College Diploma | Work Experience | No work experience restrictions |
| Age Requirement | Above 18 years old | Salary Package | Negotiable |
| Updated Date | 2022-09-25 | Valid Until | Long-term validity |
Description
Work with the Operations team to establish reporting requirements
• Work with ROC to validate forecasting and scheduling assumptions
• Ranking of agents
• Provide all regular and Adhoc reporting to Operations teams
Requirements
• Candidates must have at least one year of work experience in a call center environment.
• Candidates must have strong organizational, communication, and analytical skills
• Candidates must be highly proficient in MS Excel
• Candidates must have work experience in Business Objects, ACD Switch Reporting, Blue Pumpkin, and email systems
• Ability to collect and assess data
• Ability to present complex information to various levels of the organization
• Ability to create and maintain large and complex spreadsheets
• Must be amenable to work in shifting schedules, weekends, and holidays
• Must be skilled with Visual Basics or Macro
|
You are not logged in yet. Please log in to view the details.
|