Data Analyst ( Business Intelligence )

Industry Category	Services	Position	Logistics / Supply / Chain
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Mandaluyong	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	25000-35000 PHP / Monthly
Updated Date	2022-09-25	Valid Until	Long-term validity

Data and Analytics

Partner with Marketing Leadership and their direct teams to drive reporting on Performance to Plan, whitespace analysis, Cloud analytics (AARRR), uplift, RoMi, campaign ROI, forecasting, and moreDrive executive, operational and analytical dashboard execution, deployment and maintenance in Looker, gSuite, gSheetsAble to pull, visualize, analyze and interpret data to address strategic needsSupport and enable peers and stakeholders with consultation/mentoring on BI related technical tools and methodsAlign with BI governing teams on data aspects that define the way we should consume data and adjust our strategy accordinglyDevelop analytical frameworks to measure and monitor performance of our GTM efforts across multiple dimensions (product, geo, segment, etc.)Constantly find opportunities for growth and efficiency

 Core Requirements:

1-3 years of proven analytic BI solution development experience in Marketing/Product/Sales, preferably in IT companies.Exceptional problem solving and analytical skillsEagerness to learn, flexibility to adapt when needed, and savviness to thrive and navigate dynamic environments, with a growth mindset to build a successful team and companyStrong communication skills (verbal and written): Ability to understand and communicate with native English stakeholdersAttention to detail and analytical skills. Able to spot potential issues, point at possible causes and suggest solutionsSense of urgency, commitment and ownership of assigned tasks, being mindful of business impact and visibilityOrganize and prioritize your work, set expectations to stakeholders constantly and follow-up tasks to completionAble to leverage knowledge from peers and leadership on best practices on task management, communications, tools of the trade, methods and brandingAbility to perform responsibilities and actionable requirements working remotely

Technical Requirements:

Ability to write efficient and eloquent SQL queries to extract dataAbility to run rigorous experiments and come up with scientifically sound recommendationsExperience with cloud data warehouses such as Snowflake, Redshift and BigQueryLooker: Ability to design tables/chart visualizations and dashboards. Make use of calculated fields/parameters to dynamically change dimensions, measures and chart typesAdvanced gSheets or MS Excel SkillsExperience with Python or R a plus

Value adding skills:

Experience in Salesforce.com able to build reports and pull data from SFDCExperience in Marketo or similar marketing automation toolsExperience with Looker, or other dashboarding tools

Solutions for Global Business NeedsDelivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.Capitalizing on Our Core StrengthsOur singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:INTEGRITY Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.RESPECTTreat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.TRANSPARENCYClear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.EXCELLENCEStrive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.