Finance and Accounting Senior Trainer (EH 1770)

Industry Category	Accounting / Finance	Position	General / Cost Accounting
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-23	Valid Until	Long-term validity

Go through a faster and more convenient recruitment process today and be part of one of the biggest and most stable organizations in the world!

Duties and Responsibilities:

Conduct well planned New Hire training to agents according to specifications dictated by the Client to ensure agents are accurately prepared to provide superior customer service.Motivate the participants to succeed and provide them with all the necessary tools and knowledge in order to be successful in every customer interaction.Work with the class during nesting to help them successfully meet operational targets and transition to becoming full-time production agents.Continuously work on improving facilitation skills and training methodology based on feedback and results from previous training classes.Facilitate Continuous Education training as needed to train existing agents on new products, services, methods, and/or capabilities.Regularly take production calls and provide floor support to keep abreast with customer issues and agent’s Areas for Opportunity.Submit a daily Training Report to communicate the participants’ attendance and to identify underperformers.Maintain a high level of proficiency with regards to the client’s services and policies.Demonstrate a high level of professionalism in the classroom and on the Operations floor.To proactively maintain & enhance positive relationships with Accenture and Client groups regarding customer and business issues at the same time promoting positive interdepartmental relationships.

Qualifications:

Bachelor’s degree holderMust have at least 3 solid years of experience in Training and development under Contact Center / BPO industryMinimum 3 solid years of experience in Finance & Accounting tower – Procure to Pay (PTP), Order to Cash (OTC), Record to Report(RTR) and/of Finance

How to apply?

Apply in Jobstreet

Click on “Apply Now” to submit your application and upload your updated resume.In adherence to Accenture's process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application and during your interviews, a snapshot of your image will be captured for the same purpose.For faster processing of your application, please make sure to have your latest NBI clearance ready. For successful candidates who worked with previous employers, please prepare your approved resignation letter, SSS employment history and Statement of Account. Your recruiters will also remind you of other requirements you can prepare ahead of time.

Why Join Accenture?

Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty, Christmas gift, Inclusion and diversity benefitsPaid sick and vacation leavesExpanded maternity leave up to 120 days*HMO coverage (medical and dental) from day 1 of employmentLife insuranceEmployee stock purchase planRetirement planAccessible locationsHealthy and encouraging work environmentCareer growth and promotion opportunities

*Terms and conditions apply

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com.Accenture Career Centers* *currently not accepting walk-in applicantsManila 4F Gateway Tower 2, General Malvar Street, Cubao, Quezon CityMonday to Friday, 9:00 AM to 7:00 PM3F Forum Robinsons Mall, Pioneer Street corner EDSA, Mandaluyong CityMonday to Friday, 8:00 AM to 7:00 PMGF Plaza B Building, Northgate Avenue, North Cyberzone, Filinvest Alabang, Muntinlupa Monday to Friday, 9:00 AM to 5:00 PMIlocos Valdez Building A, Venvi IT Hub, Barangay 1, San Nicolas, Ilocos NorteMonday to Friday, 9:00 AM to 6:00 PMCebu16F Ebloc2, Geonzon Street, Cebu IT Park, Cebu CityMonday to Friday, 9:00 AM to 4:00 PM Stay connected Facebook.com/accenturejobsph Twitter.com/accenturejobsph Youtube.com/accenturejobsph Instagram: @accentureph LinkedIn Showcase Page: Accenture Careers in the PhilippinesReady to join us? Upload your updated CV to Jobstreet, then click “APPLY NOW.” If you need special assistance because of a disability, please let us know via email at careersPH@accenture.com (Please do not send any CV to this email)Accenture is an equal-opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.