Shopee Xpress (Fulfillment) - Hub Coordinator (Jagna)

Industry Category	Services	Position	Tech & Helpdesk Support
Recruitment Department		Number Of Recruits	several
Work Location	Bohol	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-25	Valid Until	Long-term validity

Job Description

Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory controlConducts team briefing and documents minutes of the meeting Oversees agency teams in backroom, as well as coordinates w/ rider support team and occasionally supervises drivers / ridersPerforms essential duties such as hiring and training staff, monitoring employees, performance, ensuring high productivity levels, assigning tasks, and delivering constructive criticism.Creates, reviews and validates reports coming from the hubAssists Customer Support team in call outs to solve Customer support escalationsEnsure Hub KPIs are effectively metConducts process improvement initiatives & implements / spearhead projects geared towards increasing Hub productivity

Requirements

Has held a leadership role in a division or team, within a warehouse or hub environmentExperienced in e-commerce fulfillment

Sea is a leading global consumer internet company. Our businesses include Shopee, the most popular e-commerce platform in Southeast Asia and Taiwan, Garena, a leading global online games developer and publisher, and SeaMoney, one of the fastest-growing digital financial services networks in Southeast Asia.Our mission is to better the lives of the consumers and small businesses of our region with technology. We are headquartered in Singapore and listed on the New York Stock Exchange.