Call Center Agent

行业	Accounting / Finance	职位	Audit & Taxation
招聘部门		招聘人数	若干
工作地区	All Cities	工作性质	Full Time
性别要求	Male	婚姻要求	No marital status restrictions
学历要求	Open to all levels	工作经验	不限
年龄要求	18岁以上	待遇水平	20000-22500PHP/月
更新日期	2022-09-25	有效期至	Valid for a long time

Call Center Agent Job Responsibilities and Duties:

Answer outbound calls and respond to customer’s emailsManagement and resolve customer complaintsIdentify and escalate issues to supervisorsProvide product and service information to customersResearch, identify, and resolve customer complaints using applicable softwaredocument all call information according to standard operating proceduresFollow up customer calls where necessaryUpsell products and services

Call Center Agent Qualifications and Skills

At least Senior High school graduate or equivalentWith one year relevant working experienceProficient in relevant computer applicationsKnowledge of customer service practices and principlesExcellent data entry and typing skillsSuperior listening, verbal, and written communication skillsAbility to handle stressful situation appropriately

Our primary purpose is to engage in market research and training on demands for outsourcing services.Our team is combined by selected people who share the same values.Work and learn from the best in their field. Explore and reach your full potential in an intellectually stimulating, collaborative and supportive environment.Work in a contemporary environment, enjoy flexible working arrangements.