Call Center Agent

Industry Category	Accounting / Finance	Position	Audit & Taxation
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	20000-22500 PHP / Monthly
Updated Date	2022-09-25	Valid Until	Long-term validity

Call Center Agent Job Responsibilities and Duties:

Answer outbound calls and respond to customer’s emailsManagement and resolve customer complaintsIdentify and escalate issues to supervisorsProvide product and service information to customersResearch, identify, and resolve customer complaints using applicable softwaredocument all call information according to standard operating proceduresFollow up customer calls where necessaryUpsell products and services

Call Center Agent Qualifications and Skills

At least Senior High school graduate or equivalentWith one year relevant working experienceProficient in relevant computer applicationsKnowledge of customer service practices and principlesExcellent data entry and typing skillsSuperior listening, verbal, and written communication skillsAbility to handle stressful situation appropriately

Our primary purpose is to engage in market research and training on demands for outsourcing services.Our team is combined by selected people who share the same values.Work and learn from the best in their field. Explore and reach your full potential in an intellectually stimulating, collaborative and supportive environment.Work in a contemporary environment, enjoy flexible working arrangements.