Travel Consultants (In-house Contact Center Operations)

Increase the font size  Reduce the font size 2022-09-25 IP Location 菲律宾 127
Industry Category Accounting / Finance Position Audit & Taxation
Recruitment Department Number Of Recruits several
Work Location All Cities Nature Of Work Full Time
Gender Requirements Male Marriage Requirement No marital status restrictions
Education Level Open to all levels Work Experience No work experience restrictions
Age Requirement Above 18 years old Salary Package 35000-45000 PHP / Monthly
Updated Date 2022-09-25 Valid Until Long-term validity
Job Description

Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.

Job Responsibilities

Handle clients' travel booking inquiries via email and phoneMaintain sound relation with clients' travel managers and travelersPropose optimum travel plan and suggestion to clients' (balancing the cost, time and convenience)Handle booking/change/cancelation in air ticket, hotel, rental, car, railway and etc.

Job Requirements

Business proficiency (oral and written) in EnglishExperience in the tourism industry is a plusExperience in operating GDS - Amadeus is preferredExcellent cross-cultural communication skills as well as teamwork skillsWork closely with relevant Team/Group Leaders to fully understand both
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