2022-09-25
IP Location 菲律宾 114| Industry Category | Accounting / Finance | Position | Audit & Taxation |
| Recruitment Department | Number Of Recruits | several | |
| Work Location | All Cities | Nature Of Work | Full Time |
| Gender Requirements | Male | Marriage Requirement | No marital status restrictions |
| Education Level | College Diploma | Work Experience | No work experience restrictions |
| Age Requirement | Above 18 years old | Salary Package | Negotiable |
| Updated Date | 2022-09-25 | Valid Until | Long-term validity |
Job Responsibilities:
* Handling inbound & outbound customer inquiries via all platforms including email, website and live chat.
* Customer communication via online live chat platform.
* Follow-up internally and externally relating to customer service inquiries.
* Performing continued exceptional customer service through our website with conversion and return customer focus in mind.
* Assisting with refunds to maximize customer satisfaction journey.
* Assist with any ad hoc Ecommerce duties when needed.
* Working closely with the in-house Warehouse Team to liaise and resolve customer inquiries.
Qualifications:
* 2-3 years experience in a similar role or strong retail experience.
* Positive attitude towards both customers and team members
* Keen ability to problem solve and identify areas of opportunity (like upsell and cross sell)
* Patience to actively listen and engage with our customers to understand their needs.
* Ability to communicate in a branded yet professional tone of voice.
* Excellent written and verbal communication.
|
You are not logged in yet. Please log in to view the details.
|