Has good English communication skills Must be able to finish at least 2 years in college Amenable to Hybrid set upCandidates must be willing to work on Night Shift/Shifting Schedules. Should have good wired internet co
nnection of at least 25MBPS and with co
nducive working space. Willing to work on shifting schedule, mostly at night. Amenable to work in Alabang, Muntinlupa CityAmenable for a fixed term co
ntract with a possibility of absorption.
Duties and Responsibilities:
Handle outbound calls and/or receive inbound calls surrounding co
nsumer past due credit card accounts Setup payment arrangements to bring past due accounts current Education customers regarding their past due credits Make use of problem-solving/decision making skills to achieve the highest level of customer satisfaction Comply with over-all call quality standards Adhere to company rules and polices especially on Time and Attendance
At Synchrony financial, we offer expertise, partnership and innovation to help businesses and customers achieve their unique ambitions. With over 84 years of experience, we are a leader in financing major consumer purchases and elective healthcare and the largest provider of private label credit cards in the United States. We are pioneers in the future of financing, dedicated to improving the success of every business and the quality of every life we touch.