Sunlife Customer Service Representative | Healthcare and Financial Account | Hybrid Set-up

Industry Category	Accounting / Finance	Position	Audit & Taxation
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	26000-29000 PHP / Monthly
Updated Date	2022-09-25	Valid Until	Long-term validity

Location: (BGC, Taguig)Hybrid Set-UpEquipment is provided by the company

Healthcare Account

Qualifications:

Completed 2nd-year college with a minimum of 1-year BPO experienceMust have an internet connection (25 Mbps)

Job Description:

Pure Voice Customer Service role - answering queries from the members of sunlife regarding their insurance, claims, benefits, eligibilityAddressing health insurance inquiries from US/Canadian members, pure inbound.

Financial Account

Qualifications:

College Graduate with a 1minimum of 1-year BPO experienceMust have internet connection (25 Mbps)

Job Description:

Pure Inbound Voice Customer Service role - answering queries from the members of sunlife regarding their retirement plan.

Medical Teleinterviewer

Qualifications:

Must be medical allied graduate studentsMust be proficient reading medical terminologiesPreferably with experience handling sales, healthcare, and financial accounts.Must have at least 1-year and 6 months of BPO experienceMust have at least 25 Mbps of internet connection

Job Description:

The Tele Interview team coordinates and conducts medical interviews with clients applying for life insurance.The tele-interviewer collects confidential information about the client’s medical history and lifestyle.

Wealth Management/Investment Account

Qualifications:

Must be a college graduateHas FINRA Series/License is an advantage but not requiredHas solid 1 year and above of BPO experiencePreferably with experience handling investments, stocks, brokerage, or mutual fundsMust have a 25 Mbps internet plan

Job Description:

Receive telephone calls mostly coming from financial advisors and sometimes from clients, regarding investment products (mutual funds, segregated funds) that were purchased from a Sunlife Financial Advisor in Canada.

Perks and Benefits

Fixed weekends off26,000 Salary + 10% night differential13th, 14th month pay and annual performance bonus is also includedHMO from day 1 for you and for your dependentsRice allowance convertible to moneyFood allowanceClothing and laundry allowanceDouble pay during Philippine and Canadian HolidaysLife Insurance and Retirement Plan

Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Philippines’s most promising people supply chain company with multiple offices and 300+ core employees.The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.