Customer Care Specialist

Industry Category	Accounting / Finance	Position	Audit & Taxation
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-25	Valid Until	Valid for a long time

Duties & Responsibilities:Responsible for the implementation of various customer care programs and processes aimed at achieving organizational effectiveness and increased level of satisfaction from customers/clients. These include the handling, management and resolution of customer complaints, requests and issuesHelps develop programs and initiatives that will contribute to the over-all objective of the company in achieving Total Customer SatisfactionHelps manage the product delivery operations of the company. This covers monitoring of construction milestones and timelines, quality inspections and actual delivery of the unit (turn-over of house and lot/condo unit) to the buyers.Responsibilities also include establishing and managing relationships with different Homeowners' Associations across various projects.Qualifications:College graduate preferably of any business course.At least 2-3 years solid experience in customer service operations.Results-oriented and has a strong sense of leadership.People centered with high customer orientation.Must have excellent written and verbal communication skills.Willing to work in a hybrid work setup

Avida Land Corp., a wholly owned subsidiary of Ayala Land, focuses on developing affordable and sustainable dream communities. We are a growing organization with an engaging culture of work teams supported by a holistic rewards program. Develop your competencies while making a difference in the communities we build.