Job Des
cription
We are looking for friendly, motivated Customer Service Representatives to help us attend to customers' inquiries via live chat, emails, and telephone.
WHAT WILL YOU DO?
Listen and respond to customers' inquiries co
ncerning application process, docu
ment requirements, repayment, etc.Grow and nurture customer relatio
nships with the companyMake recommendations on service offering and process flow ba
sed on customers' comments and feedback
WE ARE LOOKING FOR CANDIDATES WHO:
Demo
nstrate outstanding written and verbal communication skills in both English and FilipinoHave a pleasant, friendly, patient and positive attitude; get driven and motivated by customer satisfaction- Are good listeners and pay attention to detailsHave strong organization skills, can multitask, prioritize work and deliver under pressurePossess creative problem solving capability with a sales and service oriented mindsetCan work with a flexible schedule and overtime if neededPrevious experience in customer service is preferred.
WHAT WE OFFER:
100% Work From Home set upLocal hours Mo
nday to FridayLocal accounts, not aggressive rude foreignersCareer development, team leader possible in 3 months.