Customer Care Associate

Industry Category	Accounting / Finance	Position	Audit & Taxation
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	18000-20000 PHP / Monthly
Updated Date	2022-09-25	Valid Until	Long-term validity

Responsibilities:

Handle all first level of customers’ technical enquiries via inbound calls and email correspondences;Daily monitoring of fleet repairsDaily adherence to the Fleet non streaming listContact Customers to investigate status of non-streaming unitsBook repair where unit status is in daily operationEscalates enquiries or issues to relevant departments and ensure proper follow-up;

Requirements:

Minimum Vocational course/Diploma; Bachelor's DegreeProficient in Microsoft Office and Excellent Excel skillsCustomer centric and solution orientated; customer care experience would be an advantageExcellent communication and interpersonal skills;Technically independent with good initiative;Strong analytical problem-solving skills with an out-of-box approach in providing solutions