This role will make a difference to our business and team by ensuring accurate processing of accounts receivable, creating invoices, preparation of credit notes and preparation of credit reports where required across branches.Key Challenges:Dealing with client complaints and queries.Dealing with a high volume of interactions and queries from Project Leaders (main client base)Meeting Corporate deadlines whilst relying on multiple stakeholders and information sources.Deliver high quality and accurate invoices/schedules and clearly communicate requirements/queries.Establishing effective, professional working relationships with Project Leaders, Engineers and External Clients.Key Accountabilities:Preparation of monthly invoices and issuing to clients using the vision accounting systemRunning Batches of Draft invoices and issuing to Engineers on a weekly basisAdjusting Billing schedules where requiredMaintaining scheduled invoices report through the use of the Activities function in Vision and reviewing monthly for additions or removalsAdjustments of Contracts and Revenue in vision as requiredPreparation of Attachments/Schedules to accompany invoices as requiredOther general duties as required/delegated by Team Lead and ManagerQualficationsMust have experience using SAP or ORACLEGood communication skills
Open Access is committed to delivering a wide array of multilingual BPO solutions to growing international companies in order to connect them with the world at large. It is our commitment to delivering the highest international standards to our clients, the customers of our clients, and our employees. It is that commitment that allows us to experience such consistent and rapid growth for the past few years. What was once a small telemarketing company has grown into an offshoring firm with multiple international offices, a full suite of more than two dozen foreign language offerings, and a clientele that is heavily weighted in customer care and technology-based companies.
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