Qualifications
● Bachelor’s degree in operations management, business management, or related field.
● Experience in operations of at least 5 to 7 years
● Understanding of general finance and budgeting, including profit and loss, balance sheet, and
cash-flow management.
● Ability to build consensus and relationships among managers, partners, and employee
● Must own pets.
● Strong analytical and creative problem-solving abilities and excellent interpersonal skills
● Ability to develop, manage and communicate information in a clear, organized, and highly
persuasive manner
● Ability to hold your own in meetings with various heads and C-suite representatives; and speak
as a thought-leader and visionary in the creator economy space
● Entrepreneurial drive and comfort working autonomously and as part of a team in ambiguous,
quickly-changing environments
● Must have a mastery of using Google Workspace (particularly Google Slides and Google Sheets)
in crafting stunning presentations and easy-to-comprehend reports pertinent to the project
● Data-driven when making key decisions relevant to the partnerships
Job Description
● Develop operations systems by determining the proper onboarding process for vets and partners,
develop, implement, enforce, and evaluate policies and procedures; develop processes for
platform utilization, vet consultation, customer success protocols, inventory management,
financial procedures, and everything in between
● Analyze and improve organizational process and workflow,; implement changes
● Maintain a safe and healthy work environment by establishing, following, and enforcing standards
and procedures; complying with legal regulations
● Update job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations
● Accomplish operations and organization mission by completing related results as needed
● Meet or exceed operations labor budget expectations
● Manage staff levels, wages, hours, and contract labor to revenues
● Manage relationships with key operations vendors