JOB DEs
criptION
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Respo
nsibilitiesContact potential or existing customers to inform them a
bout a product or service using s
criptsAnswer questions a
bout products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databa
seTake and process orders in an accurate mannerHandle grievances to preserve the company’s reputatio
nGo the “extra mile” to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informatio
nRequirementsProven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the pho
neGood knowledge of relevant computer programs and telephone systemsAbility to learn a
bout products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interperso
nal skillsCool-tempered and able to handle rejectio
nOutstanding negotiation skills with the ability to resolve issues and address complaintsHigh school diploma; BSc/BA will be a plus
MoneyCat is among Russia’s TOP-3 online loans services provider led by techno-financial experts working on a mission to bring simplicity and convenience in the way people borrow money.