HR Shared Services Specialist

Industry Category	Admin / Human Resources	Position	Human Resources
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Muntinlupa	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-25	Valid Until	Valid for a long time

The Human Resources Shared Services (HRSS) team is a world-class and customer-focused team that works in partnership with employees, managers and other HR functions to provide strategic, simple and efficient solutions that drive operation excellence and business results. The HR Shared Services Specialist position is responsible for supporting the shared service mode and First Advantage’s HR initiatives by administering identified HR core operations processes.

JOB DEscriptION:

Acts as a first line of HR support for First Advantage’s global workforce in resolution of a wide variety of employee and manager issues – actively triaging, resolving and/or escalating each item.Ensure all escalated issues are handled in timely manner and resolution is communicated.Process required system transactions to effectively onboard new employees, maintain accurate employment status and offboard individuals separating from First Advantage.Skilled in accurately entering and verifying data entered into HR systems.Understand workflows and SLAs and actively partner with key HR stakeholders to ensure data integrity and high customer satisfaction.Participates in small to medium process improvement initiatives that require a basic working knowledge of project management. 

JOB REQUIREMENTS:

Candidate must possess a Bachelor’s Degree in Human Resources Management or any related field or related business experiencePreferably 3 years working experience in a fast paced, high volume, customer focused environment working in an HR Shared Service function (HR Administration or HRIS Support) that caters to other regions such as APAC, the Americas & EMEAProfessional maturity and the ability to work under general supervision to organize and prioritize work, with high level of accuracy, and handle highly confidential information.Demonstrated ability in handling highly sensitive and confidential matters effectively and discreetly.Process-oriented, with the ability to drive efficiency and scale without jeopardizing the employee experience.Follows all policies, procedures, ergonomic standards and safety requirements directed by Frist Advantage and the department.Performs other job-related duties as requested by management.Impeccable written and verbal English communications skills.Familiarity with HRIS systems, Workday preferred.Attention to detail and analytical abilities required.Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)Ability to learn new technologies, processes and approaches. Brings energy, positivity and proactive approach to workAmenable to work on a NIGHT SHIFT SCHEDULEPermanent work from home arrangement

------First Advantage Privacy Vision First Advantage is committed to the responsible use of information and protecting individual privacy rights. First Advantage strives to provide services to businesses, consumers, non-profit organizations and government agencies that help reduce fraud, mitigate risk, facilitate more informed decisions, and make society safer, in ways that protect consumer privacy. We aspire to protect consumer privacy through the design of our products, by credentialing, monitoring, and auditing our customers as appropriate, and through other information security safeguards. We also strive to promote transparency through consumer education initiatives, privacy principles and policies, and appropriate opportunities for consumer choice, access, and correction with respect to personal information about the consumer. For more information about the data privacy principles of First Advantage, you may visit our website at www.fadv.com. 

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First Advantage is Asia-Pacific’s leading background screening, end-to-end risk mitigation and talent acquisition solutions provider. Headquartered in Florida, and providing screening services globally, First Advantage pioneered Asia Pacific’s background screening industry and has led the industry in setting background screening benchmarks as it expands operations throughout the region. The exponential growth of First Advantage’s Asia-Pacific operations has enabled the company to leverage regional expertise, technology and service strengths with international experience, skills, products and reach. The Asia-Pacific operation handles large volume screenings for some of the world’s largest organizations in the financial services, retail, IT/ITeS, manufacturing, pharmaceutical and oil and gas sectors, among others.