Content Moderator
Calling all social media gurus! If you enjoy keeping up with the latest trends, viral videos and social media influencers then this could be your calling. We are looking for Content Moderators who are fluent in the required language like English or any regional language (written & spoken) .
You’ll join our fun-loving global community of more than 70,000 passionate people who work across 160 locations in over 49 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.
We are looking for the online content bingers, viral video starters (or finders), meme sharing, people’s people with a passion for social media and a love for all things trending. We want someone with moral integrity and a sense of humour, who is proactive and confident in decision-making. You’ll need to have objective views when it comes to content monitoring and not be overly sensitive to explicit or sensitive content.
What you’ll be doing
Taking ownership of video co
ntent in alignment with client and business strategiesProactively moderate and audit uploads taking the time to understand the needs of customers and the clientTaking ownership for all videos in respective language queueProviding accurate mo
nitoring of co
ntent on first instance requirement
What you’ll need
Fluency in Language (written & spoken) and additio
nal knowledge of EnglishPassion for social mediaPrior user-generated co
ntent (UGC) moderation (Advantageous)Experience in co
ntent mining and reviewingOpen and comfortable to be exposed to highly sensitive and explicit co
ntent on a daily basisAbility to e
valuate co
ntent in line with co
ntent and business policiesDemo
nstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functio
nsStrong analytical and research skills with attention to detailAbility to work in fast and evolving workflowsAdhere to strict deadlinesAbility to maintain a high degree of co
nfidentialityPrior co
ntent moderation experience will be preferred
Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients. Take this opportunity to join our collaborative team of game-changers today.