Technical Application Specialist | US Account | Temp WFH | HMO Day 1

Industry Category	Sales / Marketing	Position	Telesales / Telemarketing
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Bachelor's Degree	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-24	Valid Until	Long-term validity

about our client-partner: NCH CorporationNCH Corporation is a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. We have more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes our corporate headquarters as well as subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses. We distribute in more than 50 countries with an extensive and varied product line, and our outlook for growth in the market remains strong. Leadership of the company remains in the hands of the Levy family, descendants of the founding father, Milton P. Levy, Senior. Our main subsidiaries in NCH’s Chemical division produce cleaners, degreasers, lubricants, grounds care, housekeeping, and water treatment products. Our Plumbing Products group provides supplies for the do-it-yourself consumer and the OEM market. Job Summary: As a member of the Technical Sales and Reliability group you would be responsible for answering phone calls and emails with information about our products and the application of said products. You will also need to support troubleshooting of various equipment offerings, manage and complete reliability programs tasks, upkeep operations and marketing documentation, and communicate analytical data for various operational needs to the team. Key accountabilitiesPrimary Program Manager for Reliability Programs and all associated materials. Technical Resource for Sales Force including cross references, application advice and equipment support.Collaborative integration with Operations and Marketing Teams for Technical document, Bid Specification, and Presentation Generation/Upkeep.Become familiar with New Product Development to be able to help our Sales Force and Customers with new product info.Work with various equipment offerings and have familiarity for troubleshooting, parts replacement, and installation assistance.Interpret analytical reports for Oil Analysis, Fuel Analysis, Heat Transfer Oil Analysis and communicate results as needed with Sales ForceCompletion of ROI Awards for Customer, Sales Rep, and Management GroupsLog in all phone calls and email exchanges for review with management team as a learning toolAssist in reporting team metricsPerform various other project work as assignedQualifications:An Associates’ degree in Science would be an advantage but will consider an equivalent combination of education and experienceScience degree or hands on experience in the lubrication and specialty chemical field.Some mechanical aptitude or experience working with industrial equipment, motors, etc.Proficiency with Microsoft Office suite with emphasis on Outlook, Word and Excel AttributesGood communicator who has patience for those who have less knowledge on a topic than they do.Strong customer service and communication skills (both written and verbal)Quick-learner/self-starter, coachable/adaptable, and eager to learnMust be a team player but also able to work independently, while applying critical thinking skillsHighly motivated, flexible team player with ability to work in a fast-paced environment while being proficient at organizing and prioritizing workExtraordinary attention to detail and ability to approach zero errors in final work product  CompetenciesAction OrientedProcess managementManaging and measuring workLearning on the flyOrganizational AgilityTime ManagementIntegrity and TrustCustomer focusCommunicationOrganizingPlanningPatience GET A GENUINE CAREER OPPORTUNITY! We offer:An experienced and enthusiastic team in an established and stable company with a huge growing potentialAbove-average industry standard compensation packageFlexible Work ScheduleAccess to top-of-the-line facilities and technologies; work from home temporarilyHMO coverage including 1 dependent or Mutual Fund Benefit upon hire20 leave credits consumed at your discretion with up to 5 days commutable to cashExposure to world-class and high-level foreign clients and partnersEmployee engagement activities *NOTE: Highly prefers someone who can report in Emapta office but may be approved to work remotely temporarily during quarantine subject to passing IT setup requirement and must have a secured workspace as well as stable internet connection from home.

NCH Corporation is a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. We have more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes our corporate headquarters as well as subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.We distribute in more than 50 countries with an extensive and varied product line, and our outlook for growth in the market remains strong. Leadership of the company remains in the hands of the Levy family, descendants of the founding father, Milton P. Levy, Senior. Our main subsidiaries in NCH’s Chemical division produce cleaners, degreasers, lubricants, grounds care, housekeeping, and water treatment products. Our Plumbing Products group provides supplies for the do-it-yourself consumer and the OEM market.