Guides the design of new digital user experiences and enhancements
to existing digital experiences, managing project deliverables and
serving as the key day-to-day client contact for design
Draws from customer insights and business objectives to inform the
design direction of digital products, leading the production of complex
wireframes and prototypes to enhance the level of engagement and
satisfaction that a user derives from the product
Responsibilities
Manages client and project expectations and schedules, serving as the
key day-to-day client contact for design and leader of internal project
teams
Oversees medium/large engagements of cross-functio
nal teams,
managing and reviewing project deliverables, ensuring that the voice
of the client is integrated into the team’s delivery approach
Manages and grows Digital reports including UX Designer and Visual
Designer reports
Generates and e
valuates design concepts, assists with primary
research and collaborates on research plans, leveraging advanced
technical knowledge
May manage and grow direct reports by providing guidance and advice
and may take an active role in mentoring others within and across
disciplines
Designs and facilitates team and client workshops, project phase and
client goals
Anticipates future project demands, identifies potential business
opportunities on existing projects and scopes, plans and supports new
business efforts, actively contributing to the sales process
Technical Skills & Knowledge
Strong knowledge of UX design: Wiref
rames, InformationArchitecture, UsabilityMaintains a deep understanding of Sketch, Invision, Adobe SuiteDemo
nstrates a depth of technical knowledge in discipline throughinternal and external projects
Skills and Capabilities
Storytelling and Presentation Skills: Good UX designers are also good
storytellers, through storytelling we get persuasion, problem framing,
strategy and vision. The story is a culmination of many inputs that turns into
the right approach to the problem.
Research: This is a quality that drives inquisitive thinking, exploration,
investigation and learning through observation, UX design is not about
designing screens. It’s about defining the ways in which humans relate to and
interact with the world, how they navigate space. Curiosity helps you
understand how to change and improve the world.
Visualization Skills: How to visualize real data and real information in a way
that is functional and easy on the eye. After all, much of the job is about
choosing what information is technically needed and valuable to the user in
question.
Ability to Hear and Accept Feedback: Getting feedback early and often will
help provide early validation points to a design, thus creating a more efficient
design process and a better product. Hearing deeply critical and passionate
customer feedback will only broaden the lens to design with empathy.
Collaboration: UX is a collaborative engagement, therefore the collaboration
is a must with stake holders, teams, designers