Operations Assistant

Roles & Responsibilities

Coordinate online orders

Picking and Packing of items according to ordersAssist to schedule and process deliveriesCapture payments for ordersCheck-out products at the point-of-sales system

Customer service

Build strong relationships with customersProvide customers with a pleasant before- and after-sales experienceHandle customer feedback and complaintsLiaise with customers on out-of-stock items and delivery matters

Store Merchandising

Organize merchandise in the retail storeInventory Management

Note: an operations assistant is expected to have a practical knowledge of using computers / mobile devices / electronic devices and maneuvering applications.

Aside from the responsibilities, the candidate should have a big appetite for learning new concepts and adaptability to technologies.

The aspiring candidate should have the following important values to be qualified in the company:

1. Extreme Ownership - personal leadership for the success of the company through personal responsibility and accountability.

2. Builder Mentality - High-level drive and initiative to create things that last a lifetime.

3. Smart - To know when what, and how to think, speak and act.

4. Competitive - To aspire and act to be the best professional in the industry.

5. Respect - To be mindful of one’s personal space and limits.

6. Trustworthiness - Integrity above personal interests.

7. Clarity - Clear and organized in everything said, done, and planned.

PSL is a dynamic importation, distribution, and manufacturing company based in Quezon City, Philippines with the following Purpose and progressing Vision, Mission, and Values:

Purpose

To be celebrated as a smart company that every customer wants to buy from and every person wants to work for.

Vision

To be an established global company built to last for more than a century

Mission

importATION: To bring effective, innovative, and ergonomic products to the Philippine market to protect Filipinos against the dangers of the digital lifestyle.DISTRIBUTION: To solve untapped needs in the marketplace with four core performance priorities: service predictability, fast delivery, competitive price deals, and smart and intimate customer-seller relationshipMANUFACTURING: To create high-level products that work to meet the untapped market to eliminate the need for importation and open exportation channels.