Job Purpose:
Balancing resources to support the needs for Global and Key Clients along with the entire sales communityEnsure delivery of successful, high-quality pursuit/proposal deliverablesEnsuring there’s a streamlined proposal support processes including the use of available tools, systems and resources under The Arcadis WayImprove our win & capture rates
Key Accountabilities:
Lead an operatio
nal team and manage performance across all activities in order to achieve business objectives and co
ntinuously improve performanceEffectively liaise and work with other team leaders to ensure alignment between the workstreams and regions and the centre.Establishes and communicates job respo
nsibilities and performance expectations to the team to assure mutual understanding of desired resultsEnsure that the team members are complying to the company’s rules and regulations and any management changes shall be implementedDevelop a strategy the team will use to reach its goalTrack and mo
nitor team performance measures and reporting i.e. utilization, quality assurance, client satisfactio
nIdentify gaps in core capabilities and initiate training ba
sed on business needsManage the flow of day-to-day operatio
nsManages the team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functio
nal collaboratio
nProactively identifies ways to improve processes and toolsDrives/facilitates talent acquisition search to ensure quality and co
nsistent growth of the teamEfficient induction and o
nboarding process working with enabling functions such as HR and IT for a seamless orientation
Knowledge & Experience:
Bachelor’s degree in Management, or any related fieldAt least 7 years proven work experience as a team leader or supervisorKnowledgeable in Microsoft Office Applications, ideally in Excel, Word, and PowerPointIn-depth knowledge of performance metrics
Key Qualifications:
Ability to handle co
nfidential or sensitive informatio
nExcellent communication and leadership skillsOrganizatio
nal and time-management skillsAbility to make quick and smart decisions under pressureCritical thinker and problem-solving skills
About Arcadis Working at ARCADIS means being part of the leading global natural and built asset design and consultancy firm. We offer working on challenging and fascinating projects that make a difference to society. We are a leading, successful and global company with plenty of room for creativity and entrepreneurship. ARCADIS is proud to employ 28,000 talented and passionate people.We have a global comprehensive Health & Safety program to help prevent incidents and protect staff from injuries, illness and accidents. We offer (global) environmental, infrastructure, water and built assets consultancy and architectural design job opportunities that will empower your career and expose you to new cultures. We welcome everyone, from those just embarking on their careers to seasoned professionals, to apply.