FULL TIME OR PART TIME!!
PERMANENT WORK FROM HOME!!!
RESPONSIBILITIES:
Manage leads and the CRM.Report issues with CRM by calling the hotline.Answer CRM-related questions from agents and provide training if needed.Service inbound leads from sign calls and o
nline sources and determine wher
e they are in the buying/selling process.Immediate respo
nse and scrubbing of the leads.(adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents)Build follow up process for the agents.Nurturing all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent.Re-assigning leads to an agent o
nce appointment is set.Daily mo
nitoring of agent activity.Keep track of completed tasks and goals to measure lead co
nversion ratio and meet performance benchmarks.Generate report regarding Agent’s productivity and accountability.Build trackers and dashboard through google sheets.Track referrals and prepare referral forms.Create Lead Databa
se for backup in case something happens with the CRM.Databa
se and Pipeline Tool Management.Upload leads to dialer and schedule showings for agents.Cascade updates regarding incoming CRM-training or webinar and team announcement
General Requirements
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam
Device Specification
CPU / Processor Dual-core processor 1Ghz or above, Intel Core i3 / i5 / i7 or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available
Network Requirements
10 Mbps DSL/Fibr Internet connection (USB sticks, signal-based & wireless connections are not allowed)
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CYBERBACKER is the leading provider of world class real estate virtual service from anywhere in the world.Mission: To provide world class service from anywhere in theworld to anyone in the worldVision: To become the largest online service company in theworld