We are looking for an experienced and well organised, punctual, goal oriented Inside Sales Coordinator and Marketing Assistant to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
Job Purpose: To facilitate the team’s activities so as to maximize their performance towards the solid and long-lasting development of the company. To get new and serve existing customers by selling products and services. Assist in carrying out marketing research and initiatives.
Job Duties and Responsibilities
The Sales coordinator and Tele-Marketing Assistant will support the Sales and Marketing Teams with tasks including but not limited to:
Primarily marketing electrical products of IDEC, Marshal, LS , Schneider Electric ,Wieland Electric Brand Panel boardsPrepare Sales Quote via Software and Encode Sales Quotation in CRMLearning and Studying product technical specification for effective marketingCoordinating with the sales team by managing schedules, filing im
portant docu
ments and communicating relevant information.Ensuring the adequacy of sales-related equipment or marketing materialAssist and Support in the preparation and organising of promotio
nal material or events.Respo
nding to follow ups from customers and give after-sales support when requestedStore and sort financial and non-financial data in electro
nic form and prepare and present reportsHandle the processing of phone in/ walk in orders with accuracy and timelinessInform clients of unforeseen delays or problemsMo
nitor the team’s progress, identify shortcomings and propose improvementsUndertake daily administrative tasks to ensure the functio
nality and coordination of the department’s activitiesCo
nduct market research and analyse co
nsumer rating reports/ questio
nnairesEnsure adherence to laws and policiesTakes incoming customer calls, processes sales, and accepts payment for products and servicesMakes outgoing customer calls or cold calls in order to sell products and servicesAnswers questions a
bout product specifications and pricingUp-sells customers to larger products, more extensive packages, or higher priced servicesExplains product pricing and negotiates bulk or package pricingPrepares Electro
nic copy of client databa
seAccurately and efficiently enters customer information into company databa
ses for mailing and billing purposes.Update spreadsheets, databa
ses and inventories with statistical, financial and non-financial informatio
nProcesses customer payments and troubleshoots any issues that may ariseMaintains a list of potential leads and follows up with those customers by making subsequent sales pitchesAssists sales colleagues with arranging meetings and sales calls with customersCo
ntacts customers in respo
nse to correspo
ndence or feedbackMo
nitors order status to ensure that clients receive orders in a timely mannerInvestigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessaryMaintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshopsMay specialise in inbound or outbound telemarketing or in sales for a particular product and industry
Key Competencies: Customer Focus, Goal Oriented, Self-Starter, Attentive to Detail, Professional, Team Player, Organised, Creative, Friendly Demeanor
Minimum Qualifications
Sales and marketing experienceExcellent written and oral communicatio
nsInternet savvyProficient with Microsoft Office productsAbility to learn new software quicklyProspecting, presentation, negotiation, and closing skills
Preferred Qualifications
Bachelor's Degree of business courseMicrosoft CRM experience (or other CRM experience)Electrical industry sales experienceMarketing and/or advertising experienceFamiliarity with Adobe products (Photoshop, Acrobat, etc.) is a plus
Positions are generally full-time, typical office hours are 8:00 AM - 5:00 PM.
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We offer automation and exproof products (IDEC, LS), Electrical Equipment (LS and Terasaki), Surge Protection and Grounding Systems and Lightning Protection (Aidetec and CPT from Spain) along with our Metal fabrication capabilities. CNC BENDING/ CNC LASER CUTTING / TURRET PUNCHING / STAINLESS STEEL FABRICATION.Website: www.tcck.powersites.ph and www.marshalmetal.com