Processing Accounts Analyst

EXCELLENT OPPORTUNITY IN INSURANCE SERVICES INDUSTRY

• Diverse range of responsibilities

• Located in Bonifacio Global City (currently remote working)

• Fun, social and supportive work environment

The purpose of the role is to ensure that all movements in the trust account are accurately accounted for including but not limited to daily receipting, payments, income drawings, etc. The role also includes debtor management, unallocated cash monitoring/resolution and actioning items in the various inboxes on a day to day basis.

ESSENTIAL QUALITIES / EXPERIENCE:

• A high degree of organisational skills and attention to detail

• Effectively work with team and others to meet timelines, objectives and KPIs

• Demonstrated ability to work autonomously, take full responsibility for tasks / entities assigned

• Excellent interpersonal skills – liaison with offshore counterparts, and various internal/external stakeholders

• Strong written and verbal communication skills

• Highly motivated and honest, committed to high professional ethical standards and a diverse workplace and adaptable to change in a fast-paced environment

• Flexible and driven, ability to deal with multiple tasks and work under pressure or time constraints

• Analytical and accurate, organized, detail oriented and simple problem-solving skills are must-haves

• Continuous process improvement mindset and pro-activeness required

• Competent in Microsoft Office, at least intermediate MS Excel required

• Able to execute sets of agreed processes to ensure efficient, timely and accurate information delivery

• Relevant experience in insurance / underwriting credit control is advantageous

• Experience in using Underwriter Central, iBAIS, Sirius, CBS and other similar system would be an advantage

RESPonSIBILITIES OF THE ROLE:

Efficient and timely delivery of trust account and credit control processes:

• Daily Cash receipt management and payment allocation for general insurance products including investigation of missing information and mismatched amounts and following up relevant parties to resolve

• Daily Inbox Management

• Daily bank / trust account reconciliations and update of system interface journals

• Daily update of Unallocated Cash Registers

• Debtor control and any related reconciliations including liaising with both insurance brokers and underwriters

• Issuing of fortnightly credit control letters and dealing efficiently with responses

• Processing of Refunds, Cancellations, Withdrawals and other payments throughout the month

• Management of key requirements under a variety of different general insurance binders;

• Processing policy endorsement or cancellation calculations, including broker commission amounts, and various state and Federal taxes thereon

• document management for daily and monthly reporting, including Bordereaux preparation;

• Preparation of various weekly / monthly reports

• Liaising with our offshore processing team in Malaysia

• Liaising with auditors and accounting team, answering queries, providing samples as part of the annual audit

Process Improvements, Projects and Change Management Support:

• Suggest refinements to standardised processes to ensure efficient, timely and accurate process delivery

• Prepares and/or updates all necessary documentation, e.g. dashboard, KPI, templates, process maps and manuals/procedures, etc. for all functions in accordance with the agreed scope of services

• Proactively engage, deliver, execute and implement various standardisation, centralisation and continuous improvement projects and initiatives aligned with finance-wide key priorities

Other Adhoc and/or required deliverables

QUALIFICATIONS:

The successful candidate preferably may have a minimum 1-2 years experience gained in a professional services/financial institution/insurance environment. Previous experience in Accounts Receivable/Credit Control function in an Insurance industry or in Client Servicing will be an advantage.

Open to consider ‘star’ fresh graduates, with the willingness to learn and the right attitude on repetitive tasks.