JOB DEs
criptION
MAJOR RESPONSIBILITIES
1. Plans, organizes, leads, and supervises the cluster functions of the department in coordination with the directions from the Cluster Head, Business Partner.
2. Provides HR generalist services to clients in a specific cluster in relation to addressing personnel requests, inquiries, and complaints relevant to human resources management.
3. Assists Cluster Head in evaluating employee issues and concerns ensuring that these are handled in a professional, legal and confidential manner or are referred to proper channels.
4. Conducts corporate HR projects and programs in the assigned cluster.
5. Facilitates and evaluates OD interventions and projects for clients as well as inter-group meetings, and other non-HR meetings that require a neutral/third-party facilitator.
6. Works with shops stewards and line supervisors/managers in resolving and/or mediating employee grievances in the office/department level. Arranges and schedules meetings between and among grieving workers and other concerned parties.
7. Works with line personnel, implements the Standard of Disciplines and other employee discipline related policies as well as conducts conferences across departments to explain the code of discipline, either during orientation of new hires or during revisions.
8. Prepares and maintains regular and special reports desired by the Department Head and clients.
9. Performs other related tasks as may be assigned.
QUALIFICATIONS AND COMPETENCY REQUIREMENTS
MINIMUM EDUCATION
Graduate of any four (4) year course preferably in legal management or social science
WORK EXPERIENCE
With at least one (1) year of relevant work experience
KNOWLEDGE, SKILLS, and ABILITIES
Proficient in MS Office Proficient in HR business partnering
Knowledgeable of all areas of human resource management
High problem solving and analytical thinking skills
Strong leadership skills
Strong communication and interpersonal skills
Must be able to manage several projects and tasks simultaneously
Excellent people management skills
Excellent presentation skills
Ability to initiate innovations and leads implementations
PERSonAL ATTRIBUTES/ATTITUDES
With high customer service orientation
With strong ethical values
Must be organized and systematic
Must be able to work in a highly demanding and pressured work environment
Must be results-driven and proactive
Must be able to exercise great initiative and independent judgment
Must be attentive to details and have excellent organizational skills and discretion with confidential information
Willingness to work additional hours in order to meet targets and tight deadlines
WORKPLACE RESOURCES AND ENVIRONMENT
EQUIPMENT/SOFTWARE USED
Personal Computer
Microsoft Office Tools
Systems, Applications and Products (SAP)
WORKING ConDITIONS and OCCUPATIonAL HAZARDS
Works in a normal office environment
Regular field work when attending to client needs in field office
Maynilad Water Services, Inc. (Maynilad) is the water and wastewater services provider for the 17 cities and municipalities that comprise the West Zone of the greater Metro Manila area. In 1997, the company was granted a 25-year exclusive concession by the Philippine Government, through the Metropolitan Waterworks and Sewerage System (MWSS), to operate, maintain and invest in the water and sewerage system in Caloocan, Las Piñas, Malabon, Manila, Muntinlupa, Navotas, Pasay, Parañaque, Valenzuela, parts of Quezon City, a part of Makati, Cavite City, and the municipalities of Rosario, Imus, Noveleta, Bacoor, and Kawit in Cavite. Maynilad went through a change of ownership on January 24, 2007, with the consortium of DMCI Holdings, Inc. (DMCI) and Metro Pacific Investments Corporation (MPIC) winning 84% of the water company’s shares in a public bidding.HistoryThe corporate history of Maynilad began with the successful privatization of the Metropolitan Waterworks and Sewerage System (MWSS) in 1997. Before then, MWSS was the government corporation in charge of providing water supply and sewerage disposal services in the greater Metro Manila area. In a highly anticipated bidding that drew the attention of the global water community, the partnership of Benpres Holdings Corporation (Benpres) and Ondeo Water Services, Inc. (formerly Suez Lyonnaise de Eaux) was awarded the exclusive right to run the water and wastewater operations in the West Zone of Metro Manila. Towards its 10th year, after a string of financial, legal, and regulatory disputes, Maynilad went through a change of ownership, with the consortium of Metro Pacific Investments Corporation (MPIC) and DMCI Holdings, Inc. (DMCI) acquiring 83.96% of the water company’s shares. Lyonnaise Asia Water Limited (LAWL) held a 16% share. The MPIC-DMCI consortium took over on January 24, 2007, and immediately worked on the financial and operational rehabilitation of Maynilad. In August of the same year, the consortium signed a prepayment and settlement agreement with Maynilad’s creditors and MWSS. By January 2008, the new owners of Maynilad had already paid off the company’s outstanding debts, which had then reached $240 million. An aggressive catch-up plan was also implemented to increase company revenue, improve water service operations, and drastically cut commercial losses. To herald the sweeping transformation that was about to take place, Maynilad launched its new company logo in November 2008. The new logo reflected the new direction and renewed mission of the company’s management team. Positive change has finally come to Maynilad. And soon, the results will be felt in all of West Zone. Truly, sa bagong Maynilad, dumadaloy ang ginhawa. Product & ServicesSEWERAGE & SANITATION Aside from delivering potable water, Maynilad also provides sewerage and sanitation services to the West Zone. It operates and maintains pumping plants and wastewater treatment facilities 24 hours a day, seven days a week to ensure the efficient collection, treatment and disposal of wastewater.At present, only residents and establishments in Tondo, Sampaloc, South Manila, Malabon, Navotas, Caloocan, Projects 7 and 8 in Quezon City and Magallanes Village in Makati City may connect to Maynild’s sewerage system.Customers in these areas are encouraged to avail of Maynilad’s sewerage services for a cleaner and safer environment. Customers in areas not covered by Maynilad’s sewerage network dispose of their wastewater through their own septic tanks or sewage treatment facilities (for big commercial and industrial customers).Those who are located outside the sewered areas and maintain their own septic tanks, may avail of Maynilad’s desludging services.