Job Description
The Senior Global Pricing Specialist, GSCS is responsible for generating, tracking and communicating all quoting activities for new and existing customers. Quoting all vendor products, vendor services and vendor support, Westcon services and Westcon support and any logistics or 3rd party value added service products, for any regional or global opportunity.
Duties
Obtain and review customer docu
mentation for accuracy, completeness, and eligibility.Liaising with vendors to ensure pricing co
ntracts are valid and available.Production of quotations for customers within agreed SLA’s.Production and maintenance of pricing catalogues, and development of self-service tools.Maintenance of system pricing co
nditions in the ERP system.Maintain a central repository of all co
ntractual sales co
nditions and sales retentions.
Responsibilities
Be part of a central team for all world-wide quote requestsGenerate, co-ordinate and provide customer quotes for all world-wide regions.Project co-ordinate large global bids and ensure submission to the customer within the agreed SLALiaise with Vendors and Customers directly to resolve any discrepancies preventing valid quotations from being produced.Working with the Vendor to ensure that all special pricing agreements are in placeAttend regular update calls/meetings with the Account Director as and when requiredAttend meetings/calls wher
e necessary with the vendor or customer to discuss large bids and projectsIdentify efficiency gaps, and strive for co
ntinuous improvementWork within the agreed SLA’s Have a flexible approach to working hours during peak periods.
Customer Support
Keep customers fully up-to-date with the status of quote requests and queries Establish productive vendor relatio
nships to ensure quality of service to customersManage any special bids or pricing projectsEstablish strong & mutually respectful relatio
nships with internal departments
Administrative/Self Development
Be able to prioritise the customers’ needs and react accordinglyEnsure all pricing agreements and approvals are docu
mented and held in a central repositoryAttend relevant internal and external product, system or tools trainingMeet all reporting deadlines with accuracyMaintain and develop own knowledge of Westcon and vendor product portfolio
Westcon is a value added distributor of category-leading unified communications, network infrastructure, data center and security solutions with a global network of specialty resellers. Our teams create unique programs and provide exceptional financial and technical support to accelerate the business of our partners.