AUDIT
Perform audit/investigation ba
sed on audit plan and as instructed by Fleet Quality Lead.Mo
nitor compliance to the approved CA/PA.Recommend process improvement and new quality co
ntrol measures to Standards & Policy as a result of the audit/investigation performed.Perform risk assessment and Trend analysis of events and audit findings.Endorse and/or recommend possible disciplinary cases to management and HR ba
sed on the result of audit/ investigation.Oversee quality co
ntrol inspection during o
nsite visit and audit.
TRAINING
Create and maintain training materials for internal and external use. Liaise with Marketing and other internal departments within Flash Group for approvals.Facilitate training to internal and external stakeholders (merchants). Ensure quality of training.Address and resolve training and procurement related co
ncerns by liaising with internal and external stakeholders.Ensure external communication/educatio
nal materials provided to merchants are up to date.Perform all procurement related activities including coordination with Procurement, sourcing vendors, filing in the PR system, mo
nitoring vendor SLAs and payments.Identify gaps in operations, training and propose process improvement.
Qualifications:
Must be a Bachelor's degree in business or any related courses.Willing to work on-site from Mo
ndays to Saturdays at McKinley West BGC, Taguig City.
Flash Express (Ph) Co. Ltd. Inc. ("Flash Express") is an integrated E-Commerce logistics service provider and integrated delivery service. With the principle of "Forward Your Business in a Flash", we have become the undisputed leader in next-day delivery and nationwide coverage. We utilize technologically advanced processes, state-of-the-art facilities, and a team of highly trained logistics experts to ensure that every parcel is handled securely and delivered in a Flash.Since our launch in August 2021, Flash Express has been providing innovative services to suit the needs of each customer. These innovative services include low COD rates, the first free pick-up services in the country (so customers can send parcels from the safety of their homes), and 24/7 customer assistance. We will continue to expand and innovate, to meet even the most unique and complex delivery needs of each customer, so that together, we can help all types of businesses "Forward their business in a Flash".