HR Specialist | WFH | Night Shift | ASAP

Industry Category	Admin / Human Resources	Position	Human Resources
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-24	Valid Until	Long-term validity

Job Description:

Will handle end to end HR processes such as but not limited to handling employee concerns, and processing compensation and benefits concerns.Submit time adjustments according to the time adjustment submission guidelines.Process and verify LOA requestsProcess and resolve helpdesk tickets through internal Helpdesk.Generate Network logins for new hire agents or update for internal transfers.Process Contact (Address, Email, Phone) changes.Process Position code updates and advise of Promotions.Do reports on Security and Compliance.Answer HR Inquiries via Email or PhoneProcess Employee Status Queue.Verify Unemployment Claims, Wage AuditsPerforms other tasks that superiors may assign (e.g. call-outs, job postings, candidate contact)

Requirements:

Willingness to face new challenges dailyAbility to effectively communicate both verbally and written, with all levels of staff and managementStrong organizational and time management skillsStrong interpersonal and customer service skillsWillingness to proactively address ideas and propose alternatives with the purpose of providing and receiving constructive feedbackSound reasoning ability together with strong problem solving skillsAbility to view a computer monitor for several hours at a timeAble to work with little to no supervision if necessary

ABOUT TELEPERFORMANCETeleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach.The Group's 383,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance reported consolidated revenue of €5,732 million (US$ 6.5 billion, based on €1 = $1.14) and net profit of €324 million.Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 56,000 people in the country and operates around 40,000 workstations in 22 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.Teleperformance Philippines offers offshore solutions and serves the North American, Australia, Asia and European markets, as well as the Domestic market, managing all aspects of the customer relations cycle for brands aiming to deliver excellent customer experiences.From 2012 to 2020, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.In 2021, Teleperformance Philippines was again certified as a Great Place to Work® and is the only organization in the country to receive this certification from the Great Place to Work® Institute for four years in a row. This year, Teleperformance celebrates its 26th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.For further information, visit the Teleperformance website at teleperformance.ph