The Service Manager is the person in charge of the over-all operations of the store as the primary channel in servicing customers’ requirements.
He/she is expected to:
provide excellent customer service, compliant to internal control/policies as well as regulatory – BSP and AMLC requirementensure that all policies, procedures and internal controls are being implementedmay also be involved in the cross selling and internal marketing efforts of the storeassist in the internal marketing thrust of the storeco
nduct store cost analysis and recommend alternative courses of actin to achieve cost effectivenessassist in achieving Store’s profitability target
Job Requirements:
College graduate, preferably any Business or Accounting-related courseAt least five (5) years supervisory experience focusing on Branch Operatio
nsPreferably Assistant Managers / Managers from another bank with similar experienceAnalytical and results-drivenCustomer service oriented and with good leadership skillsAmenable to be assigned in our Metro Manila stores
We have a passion for excellence. Innovation drives our growth. We require individual initiative and promote creativity yet we work as a team. Integrity permeates the relationship we build. We value customer focus and concern for our people. We are a fast-growing full service Commercial Bank inviting young, competent and highly motivated individuals to consider these career opportunities and grow with us.HistoryEast West Bank became the 34th commercial bank in the country when Bangko Sentral ng Pilipinas granted it an authority to operate as a commercial bank on July 6, 1994 - the first commercial banking license issued in over 20 years. East West Bank's establishment is a solid testimonial of the government's policy on bank liberalization allowing greater participation of investors in the thriving financial market. Filled with desire and optimism to make a difference in the Filipino's life, East West Bank formally opened its banking doors to the public on August 1, 1994. After seven years in operations, the Bank shed off its former rising sun logo to give way to a new double infinity icon. Symbolically, the new identity represents the dawning of a new day of fresh encounters with the Bank's clients, offering them limitless opportunities and possibilities that will make their lives complete.Product & ServicesEast West Bank understands that personal financial services are of high importance. We provide you with useful information, financial planning tools & better options to help you make your own smart financial decisions. From any direction, East West Bank knows quality banking service you can bank on. Take a giant step forward now, today, with a click of a button to www.eastwestbanker.comAn East West Bank innovative offering, primarily designed to suit the growing complex requirements of business organizations like yours. The Corporate Suite gives you the comfort of knowing that more of your routine & tedious tasks are being taken care of, allowing you to focus on the more pressing needs of your business.East West Bank is embarking a more efficient delivery system of bank products & services through on-line branches, ATMs & soon through Phone banking, Mobile banking and Internet banking. East West Bank's ATMs are linked to the Bancnet & Megalink ATM networks