Collection Specialist

Industry Category	Accounting / Finance	Position	General / Cost Accounting
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	30000-35000 PHP / Monthly
Updated Date	2022-09-24	Valid Until	Valid for a long time

Job Description:

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

Monitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status

Requirements and skills

Proven experience as a Collection Specialist or similar roleKnowledge of billing procedures and collection techniques (e.g. skip tracing)Familiarity with laws related to debt collection (e.g. FDCPA)Working knowledge of MS Office and databasesComfortable working with targetsPatience and ability to manage stressExcellent communication skills (written and oral)Skilled in negotiationProblem-solving skillsNetSuite experience is a big plus!High school diploma; Associate’s/Bachelor’s degree is a plus