By joining us as a Collections Team Lead, you will be a part of a dynamic and collaborative finance team committed to maximizing collection efforts and driving continuous improvements for the business. We are seeking for a self-driven, collaborative and innovative individual who will provide guidance, direction and leadership to a collections team for the purpose of achieving Emerson’s financial and operational goals.In this capacity, you will have the opportunity to work with different stakeholders but primarily be in a position where you can influence and create an impact on the development and engagement of team members who are driven to contribute value to the Emerson organization. You will be responsible for work planning and performance management of direct reports to ensure that expectations are met and maintained in line with the team’s collection efforts.If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines.IN THIS ROLE YOU WILL:Manage and monitor day-to-day operations to ensure that issues are handled appropriately and that proper shift coverage is in place.Plan, assign and direct work to the subordinates in cooperation with the supervisor or manager to manage workload and projects. Ensure that KPIs are met on a consistent basis. Be able to identify and implement process improvement initiatives that will have an impact to team. Be able to anticipate customer requirements based on their assessment of operational situations.Conduct performance reviews, check if there are any emerging team issues or any performance trends.Probe to understand gaps or issues and implement action plans to address the root cause and issue. Monitor adherence to the ethics and code of conduct and implement disciplinary action in compliance with the requirement for due process.Plan, organize and coordinate team activities to enhance team camaraderie and employee engagement.Be familiar with staffing projection complementing work volume growth and forecast and make necessary proposals to business unit. Create and provide reports based on team deliverables and present to management and POCs.FOR THIS ROLE YOU WILL NEED:Bachelor’s Degree in Business or Finance-related courseAt least 1 year of experience in a leadership role where primary scope includes managing people, including behavioral and performance issues as well as sustaining team’s engagement to deliver expected resultsPractical knowledge of Oracle E-Business Suite or SAP is preferredExcellent computer skills with working knowledge of MS Office and SharePointBe willing to work on US Shift (will follow US Holidays)WHO YOU ARE:You have a strong drive for results, exhibits passion and enthusiasm to get things done. You are proactive and detail-oriented with the ability to work under pressure and prioritize workload. You are highly innovative in approaching problem-solving efficiently and effectively. With excellent communication skills, you are interpersonal savvy and able to collaborate and effectively work with a team and people across any level.
Are you ready to join a purpose-driven, global technology, software and engineering company?A career — and future — at Emerson is grounded in and centered around our Purpose: We drive innovation that makes the world healthier, safer, smarter and more sustainable. Headquartered in St. Louis, MO with 170 locations and 86,700+ employees worldwide, Emerson is a universal brand that serves local communities across the globe. With a 130+ year history, we take pride in our past, but remain focused on our future.In the Philippines, Emerson plays a strategic role in supporting global and regional functions for the company and its customers in the fields of accounting, analytics, customer support, engineering, finance, information technology, human resources, marketing and business development, and supply chain management.Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.Living Our Purpose as One EmersonEvery day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.Our Causes – Planet, Humanity, Champion, Inclusion and Future – shape, define and fuel Emerson’s culture while inspiring our innovative spirit and driving our focus.Learn more: https://www.emerson.com/en-us/about-us/living-our-purposeAwards & RecognitionEmerson is ranked among the leading companies in the United States and across the globe – but don’t just take our word for it.2022 Linkedin Top Companies in the PhilippinesDec 2021 to Dec 2022 Great Place to Work Certified™ 2021 GradPhilippines Top 100 Graduate Employers2022 Human Rights Campaign Foundation Best Places to Work for LGBTQ+ Equality2021 Women Engineer Magazine Top 50 Employers2020 Forbes Best Employers for DiversityLearn more: https://www.emerson.com/en-us/about-us/awards-recognitionBenefits at EmersonThrough our benefits, development opportunities, and an inclusive work environment, we aim to create an organization our people are proud to represent.• Competitive Wages and Benefits – We provide employees with market-competitive pay and benefits package.Allowance: food, transportation, clothingNight DifferentialLife InsurancePersonal Accident InsuranceRetirement BenefitPerfect Attendance IncentiveGuaranteed Midyear Pay• Career Development Opportunities – We help team members reach their highest potential with learning programs.• Healthcare – We offer quality healthcare coverage (medical and dental) for our team members.• Paid Leaves – Vacation, Sick, Parental, Bereavement• Tuition Reimbursement for Approved Programs – We support opportunities for employees to advance their education.• Safe Working Environment – Safety is a top priority across our global network and workplace.• Well-Being Programs – Well-Being Days, Counseling Service for team members and their family, Fund Assistance• Blended Work Benefits – Work from Home Allowance, Internet Subsidy, Workstation Set-up ReimbursementWhether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your master’s degree, you’ll find opportunities with us.Join our team and start your journey today!Visit our career site: emerson.com/en-ph/careers
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