B2B Sales Specialist

Industry Category	Sales / Marketing	Position	Sales - Eng / Tech / IT
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Pasig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	35000-40000 PHP / Monthly
Updated Date	2022-09-23	Valid Until	Long-term validity

Business Sales & Upsell Representative

The Small Business team is dedicated to our B2B client and plays a key role within the organization...

The team is growing and currently seeking a highly motivated customer sales representative. You will play a critical role within the Business sales team, which is incredibly fast paced and exciting opportunity to provide best in class solution to the Business community. 

This role offers tremendous visibility, growth potential and is designed for someone who is innovative and who possess a drive to succeed. You will have an opportunity to initiate, build and maintain B2B relationships.

In addition, as part of the team, our people are making big things happen across the country, nourished constantly by growth, training and personal development opportunities.

Our passionate, dedicated leaders encourage and empower people to grow and succeed.

Key Responsibilities:

Opportunity to articulate value proposition and competitive differentiator to key decision makersThe opportunity to manage the relationships of key B2B accountsProactively participate in the up-selling and raising awareness of various Telecom products and services

Core Responsibilities:

The successful candidate will have the following duties and responsibilities:

Call B2B customers to offer reliable & effective Business Solutions (Phone access, Internet, additional feature access)Assess client needs and adapt marketing strategies to tailor business solutions.Provide the best customer experience in the industry.

Core competencies and skills:

Candidate must have excellent communications skills and be a ‘people’ person.Candidate must have a strong and solid B2B sales background of at least 3-5 years.Candidate must have the comfort level to make cold calls and speak to C-level executives.Candidate understands the importance of sales funnel development Candidate is result oriented with capability to achieve deadlines and close deals.Ambitious, enthusiastic, and high-performing team player who can work cross-functionallyHas a good understanding of the latest technology & willingness to learn Generate and convert prospects from outbound activities and inquiries into potential sales opportunitiesManage data input for new and prospective clients, ensuring all communications are logged in the company’s CRM tools, and all information are accurateExplain client products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needsDevelop and codify best practices and sales workflows for interactions with prospectsAchieve or exceed monthly sales quotaExperience in using MS Dynamics 365 and other CRM is an advantage

Our ObjectivesEllora Telecom Philippines, Inc. provides onshore and offshore Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) focused on multi-channel customer support services (inbound & outbound voice, non-voice, marketing and technology). This includes the following verticals: customer service, sales, etention, collections/accounts receivables, technical support, and graphics design.Our GoalEllora Telecom Philippines, Inc. goal is to provide exceptional quality customer experience, cost-effective and efficient method for providing contact center support and technology solutions to our clients.Our Commitment to our ClientsWe assure our clients that our service will not only bring cost-savings for them but it will also show significant process improvement in return.As we position our company to become a key BPO player in the country, we also want to ensure business profitability. We provide cost-effective method while we provide exceptional quality experience to your customers. We offer a wide range of inbound and outbound call center services.Customer ServiceWe create a positive experience to ensure 100% customer satisfaction. Our services help our clients capture growth, taking their business to a whole new level while improving financial performance.SalesWith our top-notch sales team we will help you to increase your revenue be it outbound sales or inbound upselling. We have a good marketing approach based on your business objectives, this way we guaranteed to attract prospective clients that you can convert into sales.RetentionWe understand the importance of keeping your existing customers, to better understand their needs and provide them with it. We can help you strengthen your relationship with your customers and identify their needs.Collection / Account ReceivablesWe have a great team of experienced Collection Agents to get the money you are owed. We do various collection tactics, such as making phone follow-ups and sending out demand letters.Technical SupportWe have a pool of experienced and highly-skilled technical support capable of communicating technical to your customers accurately. From Helpdesk and Ticketing Support, Tier 1 and Tier 2 to Remote Network Support that will allow us to bring about an increase in the quality and performance of your business.Graphics DesignOur team of skilled graphic designers can help by providing thoughtful and effective graphic design solutions for your business. We are proficient at what we do – don’t be surprised if we can complete a design project in a shorter time it would take for your internal team to complete.Research & Survey SupportWe will help you to translate your product into something that will sell to your target market. Getting to know what your customers like and what they need will give you a better understanding of what they want from you.Appointment SettingOur appointment setting services will put your closer in front of the right people to seal the deal. We provide multi-channel lead generation services that are designed to help get you in front of your target prospects.Data Entry / Encoding / Transcription Support ServicesOur highly skilled, well trained team is capable of handling any volume of information with maximum accuracy. We take pride in giving our clients of the highest quality and in a timely manner.