POSITION: Engineering Coordinator
QUALIFICATIONS:
College Degree in Business Administration are encouraged to applyCollege Degree in Information Technology or any IT-related courseAt least two years of related working experience as a coordinatorExcellent Technical Communication Skills, written and oralGood interperso
nal skillsCustomer relatio
nship skills and people management skills will represent a big plus but not requiredEnergetic and enthusiasticManual dexterity and strong resource and time management aptitudeCan work with minimum supervisio
nDemonstrate co
nfidence and has strong analytical skillsWilling to work in Mandaluyo
ngCan start immediately
JOB DEscriptION
Respo
nsible for daily schedule of Service EngineersProvide initial Technical Support to Clients through pho
neCoordinate the activities and operations of the technical departmentProcess necessary docu
mentation and technical reports as neededReview the activity and work of Service EngineersHandle customer queriesPrepare service quotations and maintenance proposalsAnswer all inquiries and Client co
ncerns through phone and email.-
Knowledge Process Outsource Phils., Inc. focuses in the provision of IT Staff in different segments of IT operations. Our service portfolios are in the areas of service desk, desktop, system administration, data center operations, network operation center and network infrastructure.