Work Experience Requirements: (certifications, licenses)
- Experience in content writing
- Experience in a shared services organization (e.g., HR, Finance, Procurement, or Contact Center)
- Basic understanding of shared services and contact center operations
- Basic understanding of HTML and CSS
- Experience with service center technologies and processes
Work Schedule:
Midshift (1:00PM-10:00PM / 3:00PM to 12:00AM)
Work Location:
(14 Edison Road, Merville, Paranaque City)
Note: Work in the office once a week
Job Description:
Content transformation involves content writing and migration of existing content to the new content standards in collaboration with subject matter experts, content owners, functional managers and/or content analysts. The position is also responsible for developing, editing/updating and archiving documents related to HR, Procurement, and Finance/Payroll across regions (ASPAC, NA, EMEA and LATAM). The Content Assistant adheres to the development, approval, publishing and archiving of knowledge and content articles process. The position increases the effectiveness and efficiency of HR, Procurement and Finance/Payroll Service delivery and increases customers’ confidence and satisfaction by ensuring that accurate information is available and easily finable across knowledge bases.
ManpowerGroup is the world leader in employment services for almost 70 years. Every day, we connect people to meaningful work. Whether you are just a fresh graduate trying to enter the workforce or a professional looking for a career change, we are here to help you navigate the world of work and make the experience better for you.About ManpowerGroupManpowerGroup (NYSE: MAN) has been the world’s workforce expert, creating innovative workforce solutions, for nearly 70 years. We connect more than 600,000 men and women to meaningful work across a wide range of skills and industries every day. Through our ManpowerGroup family of brands — Manpower, Experis, Right Management and ManpowerGroup Solutions — we help more than 400,000 clients in 80 countries and territories address their critical talent needs, providing comprehensive solutions to resource, manage and develop talent. ManpowerGroup operates in the Philippines through its wholly owned subsidiary Manpower Outsourcing Services Inc. (MOSI) and its local affiliate, Prime Manpower Resources Development, Inc. (Prime Manpower).About MOSIManpower Outsourcing Services Inc. (MOSI) is a wholly owned subsidiary of ManpowerGroup. We provide a continuum of staffing solutions to enhance business agility and competitiveness in an ever-changing world of work. At any given time, MOSI deploys 1800+ associates to its ever growing list of multinational clients.