Responsibilities
• Coordinate properly with Client’s designated contact person/s for the resolution of hardware and software related problems and checking of equipment upgrade.
• General check-up of equipment as needed
• Network Client Connectivity
• Software installation or re-installation (licensed software only and Client’s standard software)
• Configuration of software drivers of peripheral items
• Virus Scanning and removal
• Basic diagnostics and troubleshooting of hardware defects
• Knowledgeable in Imaging tools
• Restoration of files from Backup System when necessary
• Replacement of defective parts
• Coordinate warranty claims, repair or replacement for those units still under warranty with other supplier
• Coordinate and schedule maintenance activities with the appropriate vendor maintenance provider and end- user
Established in 1982, Phil-Data Business Systems, Inc. has been known as a leading innovative force in the I.T. industry. With more than 30 years in the business, Phil-Data is one of the most trusted IT company in the Philippines and even the choice of the most demanding IT corporate users in the country. To date, it has forged partnership with reputable companies like DELL, HP, MICROSOFT and CISCO. Phil-Data Business Systems, Inc. is a Dell Authorized Direct Distributor and Authorized Service Provider; HP Authorized Corporate Resser, Premiere Business Partner and Authorized Systems Service Provider; Microsoft Large Account Reseller (LAR) and a Microsoft Gold Certified Partner and Cisco Systems Integrator, Network Academy Program Fullfillment Partner. Our products are globally recognized for its world-class quality. With highly acclaimed brands such as DELL, HP, MICROSOFT and CISCO together with APC, AVAYA, D-LINK, EPSON, FORTINET, IBM Lotus Notes, IMATION, OKI, SYMANTEC and VERITAS. Supported by highly qualified technical people, Phil-Data Business Systems, Inc. boasts of a team of certified engineers for Microsoft, HP, Dell and Cisco. As part of our growth effort, the company is looking for an excellence-driven individual to fill up the following vacancy: