What will you do?
Provide hardware/software support services to o
nsite clientImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutio
nsDiagnose printer and other peripheral devise failures and implement repair solutio
nsTroubleshoot network devices in order to ensure co
nnectivity from the PC to the NetworkProvide hardware/software support services to o
nsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutio
nsDiagnose printer and other peripheral devise failures and implement repair solutio
nsTroubleshoot network devices in order to ensure co
nnectivity from the PC to the Network
What do you need to succeed?
3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10Experience troubleshooting and replacing hardware on Lenovo PCsExperience using Active DirectoryExperience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 clientExperience troubleshooting wireless co
nnectivity issuesQuality Customer Service skillsVPN experience.Experience with basic hardware printer supportExperience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP