As the Specialist IT Administration of Jet Aviation you will be responsible for providing 1st level remote support and some local desktop support for the global user community within Jet Aviation.
Responsibilities:
Provides 1st Level remote service desk support and some local desktop support to internal global usersInstall, upgrade, support and troubleshoot Windows Operating Systems and Microsoft Office suite and other applications as assignedRespo
nsible for day-to-day operations of Microsoft 365 Azure cloudHandle and track Incident, Requests, Tasks, Problem and Changes in ITSM ServiceNowTroubleshoot and resolve application issues, maintain, and update technical support docu
mentation.Support in the testing and installation of new applications and enhancement patches.
Requirements
2 to 3 years of related work experienceWindows 10Office365 appsActive DirectoryServiceNow (advantage but not a requirement)Knowledge of ITILProblem solving/Trouble shootingEnglish communication skills
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.