SUMMARY:• Supports the Site Facilities Manager to all site-related Facilities Projects and Activities.• The position is responsible for the management of facilities and services assigned to the VXI Site.SUPERVISORY FUNCTIONS:• Manages and overlooks schedule and performance of Facilities Specialist, Facilities Assistant and Multi-Skilled Technicians.• Manages Third Party Contractors and Vendors (Housekeeping and Preventive Maintenance Providers)• Supervised Equipment Preventive Maintenance in coordination with Facilities Specialist or with the Facilities Assistant or with the Multi Skilled Technicians.• Acts as the Site Safety Officer and Emergency Response Team Coordinator and Assist site leader/s in the event of site emergency, ERT, or BCP.ADMINISTRATIVE AND REGULAR FUNCTIONS:A. SITE MANAGEMENT• Regularly provide an update to the Site Facilities Manager on the Monthly Utilities Consumption and Cost (Power, Water, A/C) – Monthly Report.• Monitoring and Control of Facilities Supplies (Vending and Facilities) – Monthly Report.• Work with the Site Facilities Manager in forecasting budget and accrual of utilities, supplies, and maintenance.• Create, improve and provide input on facilities procedures and policy in coordination with Legal & Compliance Team.• Together with the Site Facilities Manager, regularly reviews contracts (lease, preventive maintenance and repair, and vendor), service level agreements and ensures the firms best value for money. Ensures full maintenance is being carried out where necessary and ensures that repairs are prompt.• Assist the Asset Manager, Legal Team and Site Facilities Manager in the processing of all needed government permits as per compliance from different government agencies (local government, Barangay, DOLE, BIR, PEZA, and etc.).• Point of contact with other departments for any facilities related problems or escalations and responds quickly to facilities requests via e-mail and updates requestor as to request status.• Performs a daily walk through and inspection of building facilities for defects and arrange/schedule repairs when necessary.• Available to be on-call 24/7 (for the night, weekend, and holiday) for facility major issues or any escalation.• Assist the Site Facilities Manager in Planning and Oversees refurbishment/renovation projects within timescales and budgets.• Performs other duties as required.B. STAFF MANAGEMENT• Responsible for the supervision and development of facilities staff including manning, rotation of shifts, holiday planning, appraisals, and training.C. SECURITY AND SAFETY• Coordinates with Security Team on Security and Safety issues and requirements.• Oversees all company policies and building rules and regulations are proactively implemented and supported.• Continually assesses the site to be more safe and efficient through continuous improvement and cost saving measures including driving energy conservation and utility expenses reduction.EDUCATION & EXPERIENCE:• College Degree in Engineering: Mechanical, Electrical, Civil, Industrial• At least 2 ~ 4 years of relevant experience in facilities maintenance with building/property management.• Preferably with a minimum of 2 ~ 4 years of Supervisory Experience.• At least 1~3 years in business continuity planning experience.• At least 1~3 years in experience handling asset management and inventories of company equipment, furniture’s, and the like.• Attended and Completed Basic Occupational Safety and Health Training (BOSH).
Welcome to VXIAt VXI, we pride ourselves in helping our client partners develop technologies and customer care services that enable them to manage their business and customer relations more efficiently.We leverage our deep understanding of our clients’ challenges and opportunities, and we respond by designing custom solutions empowering our clients to respond with agility to swiftly changing market trends and ever-increasing customer demands.Headquartered in Los Angeles and with over 28,000 employees worldwide, our integrated service centers support all customer engagements in multiple languages in the United States, Philippines, Jamaica, Guatemala, and China.Our innovative solutions and professional teams enable our clients to focus on their most critical business goals, grow market share, increase geographical diversification, and lower costs while maintaining the highest of quality standards.We are confident in our abilities to make a significant contribution to your business growth. Contact us today to find out how we can be partners to achieve your success.The VXI StoryVXI Global Solutions, formerly Multi-Cultural Marketing, was initially created as an integrated customer contact center in 1998. We rapidly grew our vertical market expertise and language capabilities, specializing in call center and BPO services, multilingual support, software development, quality assurance testing, and infrastructure outsourcing. It didn’t take long for us to join the ranks of the top 50 telemarketing companies in the United States.In 2001, we rebranded to VXI Global Solutions, Inc. to better reflect the breadth and sophistication of services and solutions that we provide to our clients.Continuing on our growth path, VXI expanded operations into China in 2005 by acquiring the necessary licenses to operate throughout the country. Our experience in the Chinese market has allowed us to assist multinational companies looking to expand their reach into one of the world’s largest global economies shaping the next phase of their growth.In 2013, Bain Capital made a minority investment to help the company add experienced personnel, expand our geographic footprint, and to invest in best-in-class technologies and processes. VXI acquired global ITO and R&D technology development company Symbio in December 2014. The move signified an expansion in our programming and technology development strategy.With over 28,000 people across 42 locations worldwide, VXI Global Solutions is one of the fastest growing, privately held business services organizations in the United States. Today, our client partners rely on our complete range of customer management contact center and technology solutions to retain and grow their customer base while maintaining the highest level of quality and operational excellence.Our Mission:Together with our partners we design, build, implement and support innovative customer engagement platforms by seamlessly integrating customer insights utilizing our robust technology and world class business services.Our Values:Excellence: From how we develop our talent to how we push ourselves to provide the best, most innovative products and reliable support, we constantly set the industry standard.Agility: We’re receptive and responsive to ever changing markets, technologies and customer desires, and possess the flexibility to scale from start-up to enterprise-sized challenges.Teamwork: We value close collaboration among our diverse set of talents and perspectives, and encourage respectful debate in pursuit of a common goal.Integrity: In each interaction whether it be with clients or with our peers-we are honest, accountable and manage expectations to foster a positive and productive work environment.Inventiveness: We believe in the power of curiosity and proactive exploration to find the greatest potential of an idea or support solution-we never stop asking if things can be better.In 2003, VXI expands in the Philippines with a 50-seat OB sales operation, scaling to 600 seats in less than a year. Now, VXI Philippines has 13,000 employees and growing.METRO MANILANORTH EDSA: G/F Panorama TechnoCenter, 1029 EDSA, Quezon City.MAKATI: G/F Makati Cyber Two, EDSA Buendia, Makati CityMOA: G/F, Five Ecom Center, Pacific Drive, MOA Complex, Pasay CityDAVAOROBINSONS LANANG: 2/F Robinsons Cybergate Lanang, Davao CitySM ECOLAND: 2/F Annex SM city Davao, Ecoland, Davao CityFELCRIS CENTRALE: G/F Felcris Centrale Mall, Quimpo Boulevard, Talomo, Davao CityCYBERGATE DELTA: G/F Robinsons Cybergate Delta, J.P. Laurel Ave, Davao City
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