Duty Manager

Industry Category	Building / Construction	Position	Property / Real Estate
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-31	Valid Until	Long-term validity

Job HighlightsNearby transportationCommunity enhanced learningCompetitive benefits

Job Qualifications:

Candidate must possess at least a Bachelor's/College Degree in Hospitality/Tourism/Hotel Management, Property Development/Real Estate Management or equivalent.At least 10 years relevant work experience and 5 years in property management, deluxe hotel or similar institution Knowledgeable in facilities management, housekeeping operations, emergency response, security and safety.Excellent in handling customer complaintsPosition is direct reporting to the Operations Manager; Shifting schedules.Required language(s): English, FilipinoApplicants must be willing to work in Mandaluyong City.1 Full-Time position available.

Job Objective:

Overall in charge of the building in the absence of the Operations Manager and Assistant Operations Manager.

Areas of Responsibility:

Customer Management - Communicates with and efficiently attends to the requests, concerns and complaints of residents, guests and clients, ensures adherence to and consistent implementation of the Condominium House Rules and Regulations, and makes recommendations for the refurbishment, upgrade/repair and maintenance of the building in order to protect unit owners’ interests and their investments.

Amenities Floor Operations - Oversees operations beyond office hours by conducting regular walk-through and monitoring work status to ensure well maintained equipment, high level of service and exclusivity of the area. 

Front Office Management - Implements and monitors compliance to policies and procedures by Concierge Services and assists Resident Services Manager in addressing resident requests and concerns to ensure smooth and efficient operations. 

Housekeeping Operations - Oversees housekeeping operations beyond office hours and supports the Assistant Operations Manager in ensuring that quality standards in maintenance and cleanliness are consistently achieved.

Safety and Security Management - Implements fire and life safety guidelines and requirements and monitors strict compliance at all times.

Team Leadership & Management - Creates an environment oriented to trust, open communication, creative thinking and cohesive team effort; coaches, counsels and mentors employees, and manages individual and team performance to bring about expected results.

Property assignment will be at One Shangri-La Place, Mandaluyong City.

Shang Properties, Inc. (“SPI”) has been involved in property investment and development in the Philippines since 1987, and was listed on the Philippine Stock Exchange (PSE) in 1991.   Guided by its vision to be the leading developer and manager of prime properties in the Philippines, Shang Properties’ core businesses are office and retail leasing and residential development. SPI owns and operates the upscale Shangri-La Plaza mall, one of the country’s most established lifestyle destinations.  It also holds a 70% share in KSA Realty Corporation, which in turn, owns The Enterprise Center, one of the most prestigious office buildings located in the country’s premier financial district. SPI entered the residential condominium market in 2002 and has since expanded its residential portfolio with high rise condominium projects in prime locations with a combined total of almost 7,000 units.  Completed projects include The Shang Grand Tower, The St. Francis Shangri-La Place, One Shangri-La Place, Shang Salcedo Place, and Horizon Homes.  Construction is on-going for The Rise Makati. SPI also currently holds a 60% stake in Shangri-La at the Fort, one of the newest 5-star international hotels to open in the Philippines.