Customer Service Agent

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Pasig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-10-30	Valid Until	Long-term validity

Do you like to interact with people? We are a BPO company looking for Customer Service agents to connect with our customers online and offline. We need the chosen candidates to be very hard working, customer and results oriented while upholding our brand integrity.

TRAININGS ARE PROVIDED.

Responsibilities can include: (depending on client type)

Process online inquiries and feedback from customers.Ensure feedback and issues are resolved in a timely and efficient manner.Maintain accurate records and documents of every customer service ticket.Handle all inbound/outbound calls effectivelyTroubleshooting for customers on minor technical issues.Communicate and coordinate with all internal departments.

Job Requirements:

Excellent English communication skill (oral and written)Minimum 1 year of related working experience in Customer Service field.College graduateMust be able to work nights, rotating shifts and weekendsMust be willing to work onsite