✓ Can start as soon as possible
✓ All Basic Salary
✓ HMO
✓ Performance based Bonuses
✓ Overtime Pay
✓ Holiday Pay
✓ Referral Incentive Program
✓ Company-sponsored Trainings
✓ Food Allowance
✓ Temporary work from home
✓ Internet Allowance
✓ Equipment Provided
Company Profile:
Key Discovery Consulting, Inc. (KDCI) is a leading outsourcing company based in the Philippines that specializes in professional services and building the best offshore teams in the fields of creative design, back-office support, web development, Ecommerce support, and digital marketing. It was established in 2011 by seasoned executives with over 20 years of proven leadership and experience in developing businesses.
Benefits
Medical & Dental PlanSSS, Philhealth, and HDMFPaid Sick LeavePaid Emergency LeaveCo
nvertible Vacation LeaveMaternity/Paternity LeaveAnnual Performance e
valuationPerformance-ba
sed Bo
nusesOvertime PayHoliday PayNight DifferentialReferral Incentive ProgramCompany-spo
nsored TrainingsMo
nthly Food PartyWork From Home / o
nline Jobs
Responsibilities:
Project the company image by providing excellent customer serviceDeliver customer service through phone and email.Act as an interface between the customers and the company by attending to their queries, taking in product orders, and handling co
nsumer complaintsProvide customers with accurate product information and even make sales in certain situations, such as encouraging customers to upgrade to better productsEnjoys customer interaction and take the extra mile to engage customers
Requirements:
Must be able to provide excellent phone support to clientsExperience supporting customers through chat and email is an advantageAt least a year relevant experience in Customer ServiceHas an excellent phone disposition, and excellent communication skills, both verbal and writtenExperience in e-Commerce, o
nline Retail and/or Catalog Retailer service experience is an advantage but not requiredComputer, Internet, and Social Media savvyMust be willing to work on a night shiftWilling to work in Ortigas, Pasig City
Recruitment Process:
Initial InterviewLanguage AssessmentHiring Manager InterviewJob Offer
Key Discovery Consulting, Inc. (KDCI Outsourcing) is a leading outsourcing company based in the Philippines that specializes in professional services and offshore staffing in the fields of creative design, back office support, finance and accounting, web development, Ecommerce support, and digital marketing. It was established in 2011 by seasoned executives with over 20 years of proven leadership and experience in developing businesses.We work with a wide range of clients from various industries such as retail and Ecommerce, real estate, health, food, technology, finance, and data analytics. We provide cost-effective and flexible solutions to our clients, and we help them improve their business’ efficiency by streamlining their processes and adapting technologies that help increase productivity.Our mission is to build the best offshore teams to support our clients and provide them with world class service.